Missing Telerik menu in VS2017 - still not solved

[Tony]

I am currently experiencing the missing toolbox in Visual Studio 2017 Professional.

I have followed the instructions, pinned to to top of the reporting forum, found here: https://www.telerik.com/forums/missing-telerik-menu-in-vs2017.

I have

(1) Closed all visual studio instances

(2) Downloaded the Duplicate Extension finder

(3) Opened the command prompt as Admin

(4) Ran the Duplicate Extension Finder tool with the -delete option

(5) Started Visual Studio 2017 again, as Admin

(6) Opened the Tools-> Extensions and Updates

(7) Disables all Telerik and Kendo extension entries

(8) Restarted Visual Studio 2017 as Admin

(9) Opened the Tools->Extensions and Updates

(10) Enabled all Telerik and Kendo extension entries

(11) Exited and restarted Visual Studio 2017.

And the problem still exists. The toolbox is not present when I open the report page.

I have since uninstalled the Reporting component using the Tools -> Extensions and Updates, and also used the Progress Control Panel to uninstall the Telerik Reporting component, demos and Visual Studio 2015 and 2017 extensions, and reinstalled them. I have run theDuplicate Extension Finder to remove and duplicate extensions (there weren't any this time around.)

But still...nothing. It still isn't showing.

I can see the ReportingToolbox.12.2.18.1129.pkgdef file under C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\Extensions\Telerik

I have attached an image from that file. The file references the D drive as that is where I have Telerik Reporting installed (corporate environment, no space on C). The file Telerik.Reporting.dll does exist in that location.

Is there something I can do to manually force the install of the Telerik Reporting toolbox?

 

 

 

[Tony]

It's ok, I've managed to get it working. To achieve this, I downloaded the msi from my downloads page and ran it. I completely uninstalled Reporting from my machine, then reinstalled it using the downloaded installer. It worked this time. It did not work when I ran it from the Progress Control Panel.

[Nikolay Mishev]

Hi Tony,

This issue does not seem to be a common one and we were unable to reproduce it on our side. However, since you have managed to solve it I would recommend you to contact us before you take any action, if such issue raise again, so we can investigate further.

Regards,
Nikolay Mishev
Progress Telerik