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Last chat message does not appear when the chat scrollbar is visible

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Conversational UI, Chat
This is a migrated thread and some comments may be shown as answers.
Sameh
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Sameh asked on 22 Jan 2019, 11:17 AM

Hi, 

Sometime the last chat message does not appear when the scrollbar is visible, to reproduced:

1- Type Test <ENTER> multiple time until you see the scrollbar

2- Scroll up to the middle so you can't see the last message

3- Type any word and scroll down

Now you can't see the last typed message, instead you may see small dot, You may need to repeat step 3 more than one time.

I'm not sure if it is related to Fluent Theme, because I wasn't able to reproduce it with Crystal Theme.

Thanks

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Dess | Tech Support Engineer, Principal
Telerik team
answered on 23 Jan 2019, 12:04 PM
Hello, Sameh,      

Following the provided information, I was unable to reproduce the issue you are facing. Please refer to the attached gif file illustrating the behavior on my end with the latest version. Could you please specify the exact steps how to reproduce the problem? Thank you in advance for the co-operation.

Note that most of the forum threads are reviewed by Telerik representatives and sometimes we address the questions asked by our customers in the forums as well. However, a post in the forum doesn't guarantee you a response from the Telerik support team. Moreover, threads are handled according to license and time of posting, so if it is an urgent problem, we suggest you use a support ticket, which would be handled before a forum thread.

I am looking forward to your reply.

Regards,
Dess | Tech Support Engineer, Sr.
Progress TelerikRadChat for Winforms
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Conversational UI, Chat
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Sameh
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Answers by
Dess | Tech Support Engineer, Principal
Telerik team
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