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Kendo Window loading animation is never removed using a mobile browser

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Brian Roth
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Brian Roth asked on 28 Jul 2015, 09:59 PM

Hi,

I'm using kendo.ui.progress to create a loading mask for many of my kendo widgets. On a mobile browser, the loading animation never disappears after the window content has finished loading. The loading masks on grids and views disappear correctly on mobile browsers. I can force the mask to disappear by calling kendo.ui.progress in Chrome's console, however I don't want to be adding this to my views when it is already functional on a desktop browser.

 Has anyone run into anything like this before?

 Thanks,

 Brian

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Alexander Valchev
Telerik team
answered on 30 Jul 2015, 04:23 PM
Hello Brian,

This is not a known issue. Could you please provide Dojo example that demonstrates your current implementation so I can examine it and assist you further?

Thank you in advance for the cooperation.

Regards,
Alexander Valchev
Telerik
 
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Brian Roth
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answered on 30 Jul 2015, 06:06 PM

Hi Alexander,

I'll do my best with the Dojo, but it's kind of a complex page to recreate and I am using ASP.NET, so short of making a test project I'll just share relevant code. My Dojo isn't functional, but it's got the guts in it.

http://dojo.telerik.com/UloPu/3

I also have two screencasts to share. Both are performing the same action, but one is a mobile browser and the other is a desktop browser.

Mobile: http://screencast.com/t/UECBlbHD

Desktop: http://screencast.com/t/5ocGidhv1qMs

 Thanks,

 Brian

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Alexander Valchev
Telerik team
answered on 03 Aug 2015, 10:30 AM
Hi Brian,

It is unclear where progress animation is hidden.

function openAuditPopup() {
  var wndElement = $("#window");
  var wnd = wndElement.data('kendoWindow');
 
  wnd.center();       
  wnd.open();
 
  kendo.ui.progress(wnd.element, true);
}


Regards,
Alexander Valchev
Telerik
 
Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
 
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Alexander Valchev
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Brian Roth
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