Kendo PDF Export not working on iPhone

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PDF Processing
Zeeshan
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Zeeshan asked on 07 Aug 2024, 01:30 AM

When I open the following link in iPhone Safari browser

https://www.telerik.com/kendo-react-ui/components/pdfprocessing/

In this link in the example section I am able to download the pdf on iPhone Safari browser but when I open the same example is a new window which uses the same code

https://www.telerik.com/kendo-react-ui/components/pdfprocessing/examples/overview/func/?theme=default-ocean-blue&themeVersion=8.2.1&env=prod

then the pdf export doesn't work on iPhone Safari browser. 

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Vessy
Telerik team
answered on 08 Aug 2024, 05:01 PM

Hello, Zeeshan,

The faced behaviour is caused by the Safari proxy limitations, which are not hit when the download goes through the KendoReact documentation app. 

In general, this is expected as the mobile devices have different internal system limitations that will prevent us from accessing all of the needed information to export a pdf document. It is a know limitation for the mobile browsers that are listed here:

https://www.telerik.com/kendo-react-ui/components/drawing/limitations-browser-support/#toc-supported-browsers

If the export will be required on mobile, we recommend server-side export to ensure consistent results across all mobile devices. 

Regards,
Vessy
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Vessy
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