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Internal Server error. The Device is not ready

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Iben
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Iben asked on 10 Apr 2018, 07:17 AM

Hi Team,

We are getting the error message "Internal Server error. The Device is not ready"

Is there a solution/fix available to avoid the following error which occurs inconsistently."
"Internal Server error. The device is not ready! .

Kindly let us know when this issue will occur since we are not able to reproduce consistently

PFA error snapshot for the exact error details

Additional Details : Issue occurs only when we host the application in IIS, when we run locally we dont have any issues.

 

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Peter
Telerik team
answered on 12 Apr 2018, 03:34 PM
Hi Iben,

This is a general IIS error and it means that IIS don't have sufficient permissions to access the needed resources. Do you get this error only in the report viewer? If this is the case make sure the report and their resources are within a folder that IIS have permissions to access.

Regards,
Peter
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daniel daryl
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answered on 03 Jul 2018, 02:45 AM
Hi I'm having a problem with same error "Internal server error". I attach here sample error
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