Hello
I have two chart components on my page that don't display chart image intermittently instead they display red cross missing image icons. The environment is load balanced but the session is sticky so all the requests for a session go to same server. What could be causing this? Is there a way I can see detail chart error log? Thanks for your help.
I have two chart components on my page that don't display chart image intermittently instead they display red cross missing image icons. The environment is load balanced but the session is sticky so all the requests for a session go to same server. What could be causing this? Is there a way I can see detail chart error log? Thanks for your help.
1 Answer, 1 is accepted
0
Hi JEFFERY,
The httphandler registration is different for IIS6 and IIS7. For IIS7 you need to add an additional registration in <system.webServer> section in your web.config file. You can fine more details in this help topic. We recommend removing the chart httphandler registration completely and using the link in the VisualStudio smart tag (check the second image in this help topic) -- it will register the httphandler correctly for both IIS6 and IIS7.
Kind regards,
Evgenia
the Telerik team
The httphandler registration is different for IIS6 and IIS7. For IIS7 you need to add an additional registration in <system.webServer> section in your web.config file. You can fine more details in this help topic. We recommend removing the chart httphandler registration completely and using the link in the VisualStudio smart tag (check the second image in this help topic) -- it will register the httphandler correctly for both IIS6 and IIS7.
Kind regards,
Evgenia
the Telerik team
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