Hi All ,
we have two web servers, with f5 to manage the calls between these two web servers. so we call the web servers through f5 as round robin way. The telerick reporting generate an instance id for each session and under each session there are many clients, and the instance ID generated for the first call in the session. so If the instance ID created in the web server 1. so if the requests directed to web server 2 it returns an error the instance id is expired but if the requests directed to web server 1 it works. so we need to make the instance ID is shared between the two web servers.
I change the Telerik instance timeout configuration to be an hour instead of 15 minutes. also I make the cashing is File and make an shared folder for both servers. but still we have the same issue.
Can Any one help me to fix issue