Installer for previous Reporting version

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Mika
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Mika asked on 06 Feb 2023, 02:54 PM

Hello,

We are currently running a .net application for a client that is reliant on a previous Telerik version.

Would it be possible for us to get the installer for this specific version?  My Progress Control panel won't give any other versions to be installed than the latest and that won't come in question but we need this spesific version mentioned below

 I've added screenshot from Progress Control Panel which doesn't show but the latest version and not previous. 

Thank you in advance

 

The version in question:

Telerik Reporting - ProgressĀ® TelerikĀ® Reporting R2 2020 (14.1.20.513) 

 

Best regards,

Mika Nieminen

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Lance | Senior Manager Technical Support
Telerik team
answered on 08 Feb 2023, 06:53 PM

Hello Mika,

To accomplish this, you will need to contact your Customer Advocate and ask them to "backdate" your license.

You essentially need to go back to a time when that version was available, which you can determine by looking at the last two version number segments:

Telerik Reporting  v14.1.20.531

  • 20 means the year 2020
  • 531 means May 31st

So, now you know what date to ask to get backdated to => May 30th, 2020

To speak with your Customer Advocate, please give us a call at one of the phone numbers listed here. Alternatively, you can open a License help ticket here. I recommend calling if you want this done quickly.

Regards,
Lance | Manager Technical Support
Progress Telerik

Brand new Telerik Reporting course in Virtual Classroom - the free self-paced technical training that gets you up to speed with Telerik and Kendo UI products. Check it out at https://learn.telerik.com/.
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Lance | Senior Manager Technical Support
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