Robert Gledhill
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Robert Gledhill
asked on 26 Feb 2007, 05:51 AM
I have just tried to install but failed on the load up when it got to updateing the Visual Studio ToolBox.
i have now tried to uninsatll but i just get the following error:
Action VisualStudioUninstall Toolbox , Location C:\Windows\MS174T.tmp,Command:/unisatll”C:\ProgramFiles\telerik\Reporting1.0\\””
Need to get this fixed before I can Start testing.
I noted that i should UnBlock that download file but i do not know if this would help as i canot unistall Now .
regards
robert
7 Answers, 1 is accepted
0
Hi Robert,
We are very sorry for the inconvenience. What kind of OS are you running? Is it Windows Vista? On Vista you should run the installer with elevated Administrator privileges.
You can also try to clean the installation with this clean-up utility, "unblock" the file, and then try to install it again.
Best wishes,
Rossen
the telerik team
We are very sorry for the inconvenience. What kind of OS are you running? Is it Windows Vista? On Vista you should run the installer with elevated Administrator privileges.
You can also try to clean the installation with this clean-up utility, "unblock" the file, and then try to install it again.
Best wishes,
Rossen
the telerik team
0
Robert Gledhill
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answered on 26 Feb 2007, 09:39 PM
I am running the follwoing set up :
Windows Xp with Sp2
Visual Stuido 2005 Professional edition
i ran the clean up utlilty then tried to unistall but still got the same error message ?
I then ran the install again and got the same error message when it gets to the install at the the toolbox , so i ran the debugger on the process and got this error in the visual studio .
"[System.IO.FileNotfoundExecption]{The runtime has refused to evaluate the expression at this time.:The runtime has refused to evaluate the expression at this time.}"
The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
System.IO.FileNotFoundException was unhandled
Hope this helps !!
Windows Xp with Sp2
Visual Stuido 2005 Professional edition
i ran the clean up utlilty then tried to unistall but still got the same error message ?
I then ran the install again and got the same error message when it gets to the install at the the toolbox , so i ran the debugger on the process and got this error in the visual studio .
"[System.IO.FileNotfoundExecption]{The runtime has refused to evaluate the expression at this time.:The runtime has refused to evaluate the expression at this time.}"
The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
System.IO.FileNotFoundException was unhandled
Hope this helps !!
0
Hi Robert,
From the information that you have supplied, it seems that most probably there is something corrupted in your Visual Studio installation. To make sure that this is the case, we have prepared a small diagnostic script that tries to find your Visual Studio in the same manner that the installer does. Can you please run the attached script and tell us what the result is?
If everything is correct, a message box saying "VisualStudio found!" will appear. If not, an exception with the same code 80070002 will be thrown, meaning that there is something wrong with the installation and the system cannot find Visual Studio.
Also, can you please tell us what is the value of the following registry key on your machine:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\8.0\Setup\VS\EnvironmentPath
After you review the value of the above-mentioned key, can you check whether there is actually is a devenv.exe in the directory specified by the registry key.
Once again we are sorry for the inconvenience and we will do our best to diagnose the problem.
P.S. If for some reason an anti-virus program blocks the zip with the .js file, you can create it by hand. Create a new text file and type the following two lines:
var studio = new ActiveXObject("VisualStudio.DTE.8.0");
WScript.Echo(studio == null ? "VisualStudio NOT found!" : "VisualStudio found!");
Then save it, change its extension to .js and run it.
All the best,
Rossen
the telerik team
From the information that you have supplied, it seems that most probably there is something corrupted in your Visual Studio installation. To make sure that this is the case, we have prepared a small diagnostic script that tries to find your Visual Studio in the same manner that the installer does. Can you please run the attached script and tell us what the result is?
If everything is correct, a message box saying "VisualStudio found!" will appear. If not, an exception with the same code 80070002 will be thrown, meaning that there is something wrong with the installation and the system cannot find Visual Studio.
Also, can you please tell us what is the value of the following registry key on your machine:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\8.0\Setup\VS\EnvironmentPath
After you review the value of the above-mentioned key, can you check whether there is actually is a devenv.exe in the directory specified by the registry key.
Once again we are sorry for the inconvenience and we will do our best to diagnose the problem.
P.S. If for some reason an anti-virus program blocks the zip with the .js file, you can create it by hand. Create a new text file and type the following two lines:
var studio = new ActiveXObject("VisualStudio.DTE.8.0");
WScript.Echo(studio == null ? "VisualStudio NOT found!" : "VisualStudio found!");
Then save it, change its extension to .js and run it.
All the best,
Rossen
the telerik team
0
Robert Gledhill
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Rank 1
answered on 28 Feb 2007, 12:36 AM
Firstly i ran the script and it came back with Found Visual Studio.
I have gone throught my register and found the entries that you were after , there are a lot more that you showed me but I cannot attach a copy of this data in this window , so i am not sure how i can let you know ?. there are a no of copies ie. upgrades etc.
I then did a search on devenv.exe and found that in the correct Directory , as per the register.
If you can show me how to get a snap shot to you re this i will do So
regards
robert
I have gone throught my register and found the entries that you were after , there are a lot more that you showed me but I cannot attach a copy of this data in this window , so i am not sure how i can let you know ?. there are a no of copies ie. upgrades etc.
I then did a search on devenv.exe and found that in the correct Directory , as per the register.
If you can show me how to get a snap shot to you re this i will do So
regards
robert
0
Hello Robert,
We will try to carefully research this particular case for the next release. It is indeed a unique malfunction and we are currently trying to understand why this happens on your machine. We are trying to gather as much info as possible and it will be very helpful for us if you can remember whether you have made some modifications of your Visual Studio. What third-party products that integrate in VS have you installed? Have you re-installed Visual Studio? Anything important that you can remember will be of great value for us.
Unfortunately, we will be unable to provide an instant solution for this case at this exact moment. We will improve the ToolBox installer in the next release and it will handle all types of scenarios, and we hope that you will be able to install the product properly. We are very sorry for that annoying error, but our product is still in its beta stage and unfortunately there are still some glitches.
Greetings,
Rossen
the telerik team
We will try to carefully research this particular case for the next release. It is indeed a unique malfunction and we are currently trying to understand why this happens on your machine. We are trying to gather as much info as possible and it will be very helpful for us if you can remember whether you have made some modifications of your Visual Studio. What third-party products that integrate in VS have you installed? Have you re-installed Visual Studio? Anything important that you can remember will be of great value for us.
Unfortunately, we will be unable to provide an instant solution for this case at this exact moment. We will improve the ToolBox installer in the next release and it will handle all types of scenarios, and we hope that you will be able to install the product properly. We are very sorry for that annoying error, but our product is still in its beta stage and unfortunately there are still some glitches.
Greetings,
Rossen
the telerik team
0
Robert Gledhill
Top achievements
Rank 1
Rank 1
answered on 18 Apr 2007, 09:17 AM
Sorry to be a pain but I cannot get rid of this install , as it keeps failing.
Have you any ideas as to how I can get this of my system ?
If necessary i will go into the regedit etc
Thanks I would like to clear this up before you release the final version , as i need that in my app !
Have you any ideas as to how I can get this of my system ?
If necessary i will go into the regedit etc
Thanks I would like to clear this up before you release the final version , as i need that in my app !
0
Hello Robert,
You may use the Windows Installer CleanUp Utility to remove the installation from registry and then manually delete the files from the installation folder. Information for how to use the utility you can find here.
Kind regards,
Chavdar
the telerik team
Instantly find answers to your questions at the new telerik Support Center
You may use the Windows Installer CleanUp Utility to remove the installation from registry and then manually delete the files from the installation folder. Information for how to use the utility you can find here.
Kind regards,
Chavdar
the telerik team
Instantly find answers to your questions at the new telerik Support Center