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Index was outside the bounds of the array, Error faced in cross tab stepped layout report

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Tehseen
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Tehseen asked on 24 Jan 2012, 03:40 PM
Dear,
I have been evaluting Telerik Reporting for one of my clients who is already using crystal reports. For this I have produced some their reports in Telerik. I am facing  some very serious problems during the reports development. One of these problems is listed below for your consideration.

I have developed a cross tab report with drill down. In which i have two row groups One is Category (parent) group and other is Description (child) group. I initially set Description visibility False and set its visibility to toggle on Category Action. It is working fine for following Layout of Crosstab offered by Telerrik.

  1. No Subtotals and grand totals
  2. Blocked Layout, Subtotals below
  3. Blocked Layout, Subtotals above

But my required Layout for the report is "Stepped Layout, Subtotals above". When I select this Layout for my report and try to drill down the report by clicking plus sign I get the following error.

An error has occured while processing table 'crosstab1'.
Index was outside the bounds of the array.

I am also attaching few iamges to show the fact.
Please also not that this particular error is only with Stepped Layout while with other Layouts it works fine. I wonder why, Please help me soon


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Steve
Telerik team
answered on 25 Jan 2012, 04:34 PM
Hi Tehseen,

We verified that such a problem really exists and would address it for subsequent version of the product.

Please excuse us for the temporary inconvenience. We've updated your Telerik points for bringing this to our attention.

Kind regards,
Steve
the Telerik team

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Tehseen
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answered on 07 Feb 2012, 08:17 PM
Hi Steve,

I have downloaded and installed new version of telerik reporting i.e. Q3 2011 sp1 . By downloading this the error 
"An error has occured while processing table 'crosstab1'.
Index was outside the bounds of the array" 
does not arise . But now the problem is that drill down functionality can not be achieved, as by clicking minus sign it turns to plus sign and on clicking plus sign it turns to minus sign with toggling visibility of related sections.

I need quick help about this problem please

Regards,
Tehseen

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Steve
Telerik team
answered on 08 Feb 2012, 10:55 AM
Hello Tehseen,

Yes we are aware of the Q3 SP1 behavior. Please install the latest internal build from your account and see if that resolves the problem.

Greetings,
Steve
the Telerik team
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