Incorrect mouse cursor when drop down list is displayed

[Ganesh]

Hello Team,

I am facing one issue while using RadAutoCompleteBox. Wrong mouse cursor is displayed when we type any text in the text box and list is shown.

Please refer attached screen shot for your reference.

 

Please let me know if you need any details futher.

 

Thanks,

Ganesh Sahastrabuddhe

[Vladimir Stoyanov]

Hello Ganesh,

Thank you for pointing this behavior out to us. I have logged a bug report in our feedback system which you can track here: https://feedback.telerik.com/Project/143/Feedback/Details/230916-autocompletebox-the-cursor-is-not-changing-back-to-arrow-when-it-leaves-the-cont

I have also updated your Telerik Points as a small token of gratitude.

As described in the feedback item, as a workaround of the issue you could manually release the mouse capture in the Populated event handler of the control like this:

private void AutoCompleteBox_Populated(object sender, System.EventArgs e)
       {
           if (Mouse.Captured is RadAutoCompleteBox)
           {
               (sender as RadAutoCompleteBox).ReleaseMouseCapture();
           }
       }

Don't hesitate to contact us if you have any other questions.

Regards,
Vladimir Stoyanov
Progress Telerik

[Ganesh]

Hello Vladimir,

 

Thanks for the updates on the bug and providing information to fix the issue. I will try this.

We are facing one more issue related to this.

When we type anything in the textbox and then after clicking on clear button, mouse issue does not reset. I have attached the video which will help you to know the exact issue. 

I will be great if you can provide any information to resolve this issue as we are stuck with this issue also.

Thanks in advance.

 

Please note, InvalidCursorOnClearTextButtonVideo.jpg is a mp4 file, please rename it to mp4 so you can check the video :).

 

Ganesh Sahastrabuddhe

[Vladimir Stoyanov]

Hello Ganesh,

We already have this issue fixed. It is available in R2 2016 SP1. You can also find a workaround in our feedback portal: https://feedback.telerik.com/Project/143/Feedback/Details/130279-autocompletebox-the-cursor-is-not-changing-back-to-arrow-when-one-of-the-selecte

I hope you find this helpful. Let me know if I can be of any further assistance.

Regards,
Vladimir Stoyanov
Progress Telerik

[Ganesh]

Hello Vladimir,

Thanks for providing workaround.

 

Regards,

Ganesh Sahastrabuddhe