Importing xaml for mail merge template bug

[Minh]

Hi, at the moment I create a document using richtextbox with some merge fields. I then save the document as a .xaml so the file can be reused over and over. I convert the file from my database and import it using the code below

 

private void OpenTemplate()
{
  if (Attachments.SelectedItem != null)
  {
    var template = (FilesDTO) Attachments.SelectedItem;

    RadDocument result;
     var UnitOfWork = new UnitOfWork();
     XamlFormatProvider provider = new XamlFormatProvider();

     result = provider.Import(UnitOfWork.MailTemplateRepository.GetById(template.Id).FileXAML);

     radRichTextBox.Document = result;
     }
}

 

 After opening the file, I then populate the

radRichTextBox.Document.MailMergeDataSource.ItemsSource = UniversalCollection; 

When loading a .xaml document, the mailing tab buttons behave weird. If I were to press any button [show all field codes, preview result, previous, next] it will jump to the Home tab instead of maintaining on the mailings tab. 

 

It works completely fine if I don't open a xaml document. Am I missing something upon importing? 

 

 

[Svetoslav]

Hello Minh,

Thank you for contacting us.

We are unaware of a similar issue and it is hard to determine what may cause it from the provided information. I tried using XAML file as a template for mail merge in RadRichTextBox, but it seems to work as expected.

The best way to approach such a problem is to replicate this behavior on our side and analyze the roots of the issue. Therefore, I would ask you to send us an isolated sample project that demonstrates the problem. Please, have in mind that in the public forum it is allowed to attach only images and you may need to open a support ticket, which allows attachments of zipped files.

Regards,
Svetoslav
Telerik