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HTML5 ReportViewer Document Map Navigate to Wrong Position After Report Zoom
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louis chan
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louis chan asked on 22 Apr 2021, 04:48 AM

Hi, Dear Support :

     I am using the new version HTML5 ReportViewer (version 15) in .net core 3.1. 

     I mark my row group as document map point , then the document map work fine when the report first render.

     Then I  zoom out or in the report , the document map NOT  Navigate to the right report position。

     does it  work as design ? or something or cfg need to be set ?

 

Best Regard!

 

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Dimitar
Telerik team
answered on 26 Apr 2021, 12:53 PM

Hi Louis,

I tried to reproduce this issue, however, I wasn't able to experience this exact behavior.

On different zoom levels, the position of the report item is bound to change even if so slightly. The same exact result cannot be expected on different zoom levels. With that being said, the document map was still navigating me to the expected row position on different levels.

What report viewer initialization settings are being used?

Could you please record and send a video of the undesired behavior? You could also send us the report, alongside some sample data, and we will try to reproduce the issue with your report.

I look forward to receiving an update from you. Thank you for using Telerik Reporting.

Regards,
Dimitar
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louis chan
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answered on 27 Apr 2021, 05:44 AM

Hi, Dear Dimitar :

        the Issue can be  test on the Demo website :  https://demos.telerik.com/reporting/product-catalog

       the step : 1. when the Document  ready,  select the  tree node " Accessories ", (or some node else)

                        2. Zoom in the report twice , 

                        3. select tree node "Tires and Tubes " , you will find that the Report show the "Locks" content

       Please check following the step to confirm , Thank you !

        

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Dimitar
Telerik team
answered on 29 Apr 2021, 03:03 PM

Hello Louis,

Thanks for providing the steps for reproducing the issue.

Indeed the navigation is a little inconsistent. If you navigate on high zoom to Tires and Tubes, it is off by a lot, but if you, for example, navigate to Cable Lock, the item is just below the Tailight product, which is a smaller difference than Tires and Tubes.

I have logged this as a bug on your behalf and have also cast your vote for it. That way, you will receive a notification when there is an update on the status of this bug - HTML5 Report Viewer Document Map navigates to wrong position on high zoom levels.

As a reward for discovering this bug, we have awarded you with Telerik points. You can check your amount of points in your Telerik account.

Please let us know if we can help with anything else. Thank you for using Telerik Reporting.

Regards,
Dimitar
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louis chan
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answered on 30 Apr 2021, 04:47 AM

Hi,Dimitar :

     great , looking forward the hotfix !

Best Regard!

 

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louis chan
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Dimitar
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louis chan
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