How to speed up the first loading of RichTextEditor.

2 posts, 0 answers
  1. zhijun
    zhijun avatar
    9 posts
    Member since:
    Jun 2016

    Posted 14 Apr 2018 Link to this post

    Each time you use RichTextEditor, RichTextEditor is slow to load for the first time, and the second time is very fast.

    We have Splash Screen, how to speed up the first loading of RichTextEditor.

    How to speed up the first loading speed of Spreadsheet.

  2. Dess | Tech Support Engineer, Sr.
    Admin
    Dess | Tech Support Engineer, Sr.  avatar
    3465 posts

    Posted 16 Apr 2018 Link to this post

    Hello, Zhijun,   
     
    The initial load time of RadRichTextEditor may be affected depending on the structure of the document that you are trying to load. Is the initial loading slow with an empty RadRichTextEditor? In addition, RadRichTextEditorRibbonUI is a heavy control with a lot of tabs and groups in each group. Hence, it will need some more time for the initial loading.

    However, if you are experiencing any further difficulties, feel free to submit a support ticket where you can provide a sample project illustrating the slow loading of the project. Thus, our support staff will gladly assist you.  

    I hope this information helps.

    Regards,
    Dess
    Progress Telerik
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