How to solve this error

3 posts, 0 answers
  1. Dang Quang
    Dang Quang avatar
    4 posts
    Member since:
    May 2008

    Posted 21 May 2018 Link to this post

    Sometimes in my system display the error in attached image on all reports until I restart IIS or recycle the App Pool. What is it? And how to solve it completely?

    Thanks

  2. Rafał
    Rafał avatar
    1 posts
    Member since:
    Feb 2019

    Posted 29 Jun 2020 Link to this post

    I would like to know too. We have a problem when, the image is not loading we have to recycle apppool or whole IIS. Reportrs are us in the form of dll files. Is there any temporary folder or something like that, that maybe we should clenaup or something? 
  3. Katia
    Admin
    Katia avatar
    760 posts

    Posted 02 Jul 2020 Link to this post

    Hello,

    The issue is not known to us. Could you let us know more details about your environment? Is the application hosted ion Azure? What type of storage is used by the Reporting REST service?

    We might see additional information about the error in the logs from the Trace Listener attached to the REST Service.

     

    Regards,
    Katia
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