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How to solve this error

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Dang Quang
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Dang Quang asked on 22 May 2018, 03:18 AM

Sometimes in my system display the error in attached image on all reports until I restart IIS or recycle the App Pool. What is it? And how to solve it completely?

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Rafał
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answered on 29 Jun 2020, 09:40 AM
I would like to know too. We have a problem when, the image is not loading we have to recycle apppool or whole IIS. Reportrs are us in the form of dll files. Is there any temporary folder or something like that, that maybe we should clenaup or something? 
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Katia
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answered on 02 Jul 2020, 08:55 AM

Hello,

The issue is not known to us. Could you let us know more details about your environment? Is the application hosted ion Azure? What type of storage is used by the Reporting REST service?

We might see additional information about the error in the logs from the Trace Listener attached to the REST Service.

 

Regards,
Katia
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Katia
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