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How to know if Kendo UI is compatible with the phone device?

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gustavo
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gustavo asked on 22 Aug 2012, 05:41 PM
Hello, I´m currently developing a mobile web app.

On some cellphones (old ones like BlackBerry 8520, or Samsung Chat 335) Kendo UI does not works... an empty page is shown to the user.

Is there any method I can use to detect when the device is not compatible or it does not support Kendo UI... so I can redirect or show a message??

This is very important in our case so we don´t get angry users... by a bad experience, they think this is not profesional if they doesn´t see any message.

Thanks!!

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Petyo
Telerik team
answered on 24 Aug 2012, 06:49 AM
Hi Gustavo,

 You can do a platform detection based on the user agent, and display the respective message. The Kendo UI Mobile compatibility is specified at the bottom of our Kendo demos page.

Kind regards,
Petyo
the Telerik team
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