get corrupt docx file with change textbox size

2 posts, 0 answers
  1. Tuaa
    Tuaa avatar
    1 posts
    Member since:
    Feb 2019

    Posted 29 Apr Link to this post

    I create my report form  and it can export docx file (click preview mode and select export with "Word Document").

    but after I resize textbox43 to fit content, it get the corrupt docx file. How can I solve this problem . 

  2. Silviya
    Admin
    Silviya avatar
    414 posts

    Posted 02 May Link to this post

    Hello Tuaa,

    Based on the provided screenshot, we noticed that the problematic text box has specific font applied. We tried to reproduce the issue with our examples with no luck. Could you please open new support ticket and provide us with the problematic report? Once we reproduce the issue, we could investigate further why it's caused.

    Best Regards,
    Silviya
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