Freezing when scrolling before or after the PDF

3 posts, 0 answers
  1. Simon
    Simon avatar
    166 posts
    Member since:
    Sep 2010

    Posted 04 Oct 2019 Link to this post

    The PDF Viewer is freezing for a couple of seconds when you try to scroll before the beginning of the document, or after the end of the document.

    Even worst, the more you try to scroll (in any direction), the longer the PDF Viewer will freezes.

    Is this a bug and is there any workaround to fix this?

    P.S. This is something that can be reproduced directly in telerik's demo page (version 2019.3.917).

  2. Simon
    Simon avatar
    166 posts
    Member since:
    Sep 2010

    Posted 07 Oct 2019 Link to this post

    Ok, here's a precision about the problem:  the PDF Viewer will freeze as long as the scroll bar is visible.

    Once the scroll bar fades out, you'll be able to scroll again.  Any scroll while the scroll bar is visible (no matter what the direction is) will reset the fade out animation. 

     

  3. Dimitar
    Admin
    Dimitar avatar
    499 posts

    Posted 08 Oct 2019 Link to this post

    Hi Simon,

    Thank you for this feedback. This is a known issue coming from the Scroller widget, which is used in PDFViewer widget. I updated the issue's priority to reflect this report too. You may track it for further updates.

    Regards,
    Dimitar
    Progress Telerik



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