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Freezing when scrolling before or after the PDF

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PDFViewer
This is a migrated thread and some comments may be shown as answers.
Simon
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Simon asked on 04 Oct 2019, 08:22 PM

The PDF Viewer is freezing for a couple of seconds when you try to scroll before the beginning of the document, or after the end of the document.

Even worst, the more you try to scroll (in any direction), the longer the PDF Viewer will freezes.

Is this a bug and is there any workaround to fix this?

P.S. This is something that can be reproduced directly in telerik's demo page (version 2019.3.917).

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Simon
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answered on 07 Oct 2019, 12:24 PM

Ok, here's a precision about the problem:  the PDF Viewer will freeze as long as the scroll bar is visible.

Once the scroll bar fades out, you'll be able to scroll again.  Any scroll while the scroll bar is visible (no matter what the direction is) will reset the fade out animation. 

 

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Dimitar
Telerik team
answered on 08 Oct 2019, 07:47 AM

Hi Simon,

Thank you for this feedback. This is a known issue coming from the Scroller widget, which is used in PDFViewer widget. I updated the issue's priority to reflect this report too. You may track it for further updates.

Regards,
Dimitar
Progress Telerik



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