Extra page in RTF when using large Watermark

2 posts, 0 answers
  1. Ronald
    Ronald avatar
    8 posts
    Member since:
    Mar 2015

    Posted 28 Nov 2018 Link to this post

    Hello,

    We use this software to generate reports for our users. We also offer the option for our users, to create an image that will be used as a watermark in the reports. One of our users created a watermark that is causing us some issues. I was hoping to find an answer here.

    I attached a file similar to our users watermark file in this thread.

    What our user made, is a watermark image, the size of an A4 page. This is used as a watermark in a report. It looks good when looking at the print preview, or when it is downloaded as a PDF file, meaning, it is all on 1 page. But, when it is downloaded as a RTF file, a blank extra page appears. This extra page looks to be there because an ENTER is added at the end of the file. This enter is displayed on the second page, after the watermark image. 

    My question is, how can I avoid the extra page in RTF format (PDF and print preview are OK, only 1 page)

     

    With kind regards

  2. Todor
    Admin
    Todor avatar
    331 posts

    Posted 03 Dec 2018 Link to this post

    Hello Ronald,

    I tested the issue as described. I set the provided image as a Watermark of a test report. In Normal mode the image did *not* appear in the report as it is too big and only image central part (that is blank) is used as an actual Watermark. In Stretch and ScaleProportional modes the report was exported as expected in RTF format, without additional pages.
    We would need additional information to find out the reason for adding additional "ENTER" / blank page. Generally, new pages would be added to the report when there is not enough space to accommodate all report items - check Understanding Pagination article.

    I suggest to open a support ticket and attach the report there so that we can try to reproduce and investigate the issue locally

    Regards,
    Todor
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