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Exporting Reports displays different numbers

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David Sisk
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David Sisk asked on 03 Oct 2016, 02:38 PM

I believe the attached pictures below explains everything. I have reports on our website and the numbers displayed on the web page do not match when the user exports them to the PDF view. When exporting to a CSV file I get different values from both the web page and the pdf. 

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Stef
Telerik team
answered on 03 Oct 2016, 04:30 PM
Hello David,

If this is Telerik Reporting Graph item, please check what expression is used for the Graph.Series.LegendItem.Value (this is the text displayed in the legend per series).


In order to provide you more accurate suggestions, please elaborate on the issue and the settings of the item illustrated on your screenshots.

Regards,
Stef
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David Sisk
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answered on 03 Oct 2016, 04:51 PM

Stef,

Before I dive into the details really far, I may have just figured it out. Would you be able to confirm if when you click export to PDF or CSV can cause another data fetch? I noticed that if I quickly exported the graph the values would only differ by a few seconds. This would make sense on my end as the reports are continually changing by the second.

 

Thanks.

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Stef
Telerik team
answered on 04 Oct 2016, 03:40 PM
Hello David,

If you are using the HTML5 Viewer, the report will be re-processed on export, print, parameters updated and refresh in the viewer. You will need to store data for the time you want it to appear in the viewer and exported documents.

you can also directly export the report programmatically.

Regards,
Stef
Telerik by Progress
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