Export options disabled in safari

[sabarishbabu]

Hi ,

 As Export options(combo and export link) is disabled , we cannot export the report.

On the button click,  we are showing reports in report viewer.

kindly tell me the solution for this.


Thanks for the help

[Steve]

Hello sabarishbabu,

Clearly you've having some problem with your applications settings as you reported problems with Firefox as well, and no such issues have been reported by other users so far. Please follow the steps in your other thread and try to isolate the issue as much as possible (i.e. strip everything else from the page except the viewer).

Best wishes,
Steve
the Telerik team

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[sabarishbabu]

I found the problem.

In my aspx file, i used Form decorator control(because some controls are in the apx page).Thats why export option is disabled in safari/chrome.

after removing formdecorator control, we can export in safari.

Can you check it?


Thanks

[Steve]

Hi sabarishbabu,

Unfortunately we have not been able to reproduce such erroneous behavior with the latest Reporting and RadControls for ASP.NET AJAX and RadFormDecorator present on the page. We would appreciate if you make sure you're using the latest versions and if the problem persists, open a support ticket and attach a sample project that shows the problem (again strip all irrelevant items, as long as the issue is reproducible). Once we review it, we would be able to share more info on what is happening.

Best wishes,
Steve
the Telerik team

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[Bill Siegler]

I too have had the same issue. I am using the RadFormDecorator control in my aspx file that is using a ReportViewer web control to display a report. The export ran fine except when the report had a picturebox in it. Reports without the picturebox control exported fine, but in those containing the picturebox the export drop down was disabled. Removing the RadFormDecorator control has solved the problem...

[Steve]

Hello Bill,

We would appreciate if you open a support ticket and attach a sample project that exhibits the problem, so that we can investigate the issue on our end.

Greetings,
Steve
the Telerik team

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[mohammed]

Steve,

Do we have any solution for this issue? I too have same issue. Our ASP code works fine in internet explorer and we do see export options. BUT export option is disabled when I run same screen same code in google chrome.

If you want I can send my asp code but you wont be able to run it as I cant send you all DB objects.

Thanks,
Ali.

[Steve]

Hello mohammed,

I've checked with the RadFormDecorator developers and they confirmed that the problem has been investigated, but is in fact Google Chrome issue present in their issue tracking system: http://code.google.com/p/chromium/issues/detail?id=13170.
The workaround we can offer for the time being is to disable Selects from being decorated i.e.:

<telerik:RadFormDecorator ID="RadFormDecorator1" runat="server" DecoratedControls="All"
   ControlsToSkip="Select" />

This would disallow the select elements from being decorated under all browsers. If you want to limit the "damage", you can make a browser check in code behind and set this property only when the browser is Chrome.

Kind regards,
Steve
the Telerik team

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[Development]

Hi all,

I got the same issue (export button remains disabled), but instead of using Chrome I had this issue with Firefox. Adding the mentioned parameter to the FormDecorator control solved the issue though.

Daniël

[Aaron]

I'm encountering the same issue with FF 8.0.  No problem with IE8 or Chrome.

When the RadFormDecorator is applied, the export link button never enables unless I select an export option and click the refresh button on the report viewer toolbar.

[Eduardo]

hola buena tarde :
Soy estudiante y e tenido el mismo problema al abrir el proyecto con google chrome se bloquea e boton de exportar en internet explorer funciona bien espero me puedan ayudar