Exception occurs when select items in some win7 computer.

2 posts, 1 answers
  1. Huan jia
    Huan jia avatar
    6 posts
    Member since:
    Jun 2013

    Posted 24 Oct 2019 Link to this post

    It happens only on some of our client's computers even for the simplest demo. I can't repeat it in development  environment.

    The OS is Windows 7 x64, .net framework version is 4.7.2.

    The operation triggers the error is just dropping down and select items. 

    I think the problem happens when rendering the selectionbox.

  2. Answer
    Dilyan Traykov
    Dilyan Traykov avatar
    1073 posts

    Posted 28 Oct 2019 Link to this post

    Hi Huan,

    We're currently aware of this exception and you can find more information about it in this bug report in our feedback portal.

    Could you please try the workarounds suggested in the link above and let me know if any of them works for you? I will be awaiting your reply.

    Dilyan Traykov
    Progress Telerik

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