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Error when registering new client

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Thanh
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Thanh asked on 17 May 2018, 04:13 AM

Hi,

Recently, my customers often report a problem when accessing report reviewer (see attachment Error1.jpg). I inspected and found out that the problem is the error when registering the client with reporting service. I try to re-produce the issue by using Postman and it happens but not frequently (see attachment Error2.jpg). Sometimes it happens, sometimes not. I cannot figure out the cause.

Please help!

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Thanh
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answered on 20 May 2018, 11:45 PM

My report version is Q1 2016 SP1.

This issue happens after I switch our application to backup server (for maintenance) and then switch back to main server.

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