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Error Rendering Report - Urgent

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Hao
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Hao asked on 17 Feb 2017, 11:38 AM

Hi,

Can you please support our company about an error rendering Report? t really big problem exiled my system .Please see error in my attachment , It seems that DeleteItem function process so slow and cache locking problem is exposed. we need you explain more about this function and give me some prediction about this exception. Thanks 

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Stef
Telerik team
answered on 17 Feb 2017, 03:13 PM
Hi Hao,

Please check the Reporting REST service's Storage configuration and update it to FileStorage or MsSqlServerStorage|RedisStorage depending on the hosting environment - Rest Service Storage.

Assure the application has read/write access to the selected cache storage.


If you are using an older version of Telerik Reporting, we highly recommend you to upgrade to R1 2017 - Installing and Upgrading.


If you need further help, please let us know which version of Telerik Reporting is used, and what is the Reporting REST Service's implementation.

Regards,
Stef
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