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Error 500 Time Out; Export Excel Report on Azure

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Patompol
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Patompol asked on 03 Aug 2017, 01:50 PM

Hello!

I implement Telerik report with .TRDX and need to export data with excel file. I looked at report processor programming and do logging time when report processing before and after RenderReport

 

   bool result = reportProcessor.RenderReport("XLS", uriReportSource, deviceInfo, this.CreateStream, out documentName);

 

It is Very slow when teleirk callback to write file in my resource but still work in local

and then I deploy to azure site. it's processing 2-3 minutes and show error 500 time out later.

Have anyone can help about this issue?

Thanks,

KT

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Katia
Telerik team
answered on 08 Aug 2017, 09:26 AM
Hi KT,

This might be a known issue on exporting or printing report from Azure WebSites, check the suggestions provided in GDI+ error or OutOfMemoryException on exporting or printing Telerik report from Azure WebSites KB article.

In such cases it might be usefult to use Fiddler or another proxy tool where you can check the requests and more detailed error messages.

I hope this would help.


Regards,
Katia
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