Emoticon in RadWatermarkTextBox

7 posts, 0 answers
  1. Salnikov
    Salnikov avatar
    5 posts
    Member since:
    Mar 2017

    Posted 07 Feb Link to this post

    Good day.
    I have a problem when I try to enter an emoticon in RadWatermarkTextBox from windows touch keyboard.
    When trying to enter, we get the exception "The surrogate pair is invalid. Missing a low surrogate character."
    Please tell me how you can solve this problem.

    graciously
    Denis
  2. Kalin
    Admin
    Kalin avatar
    1351 posts

    Posted 11 Feb Link to this post

    Hi Denis,

    I tested the described scenario using Window 10 Touch Simulator and was able to insert an emoticon as in the regular TextBox. Can you please share a sample project demonstrating the issue, so we can investigate it on our side.

    I'm looking forward to your reply.

    Regards,
    Kalin
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
  3. Salnikov
    Salnikov avatar
    5 posts
    Member since:
    Mar 2017

    Posted 11 Feb in reply to Kalin Link to this post

    Hi Kalin!

    Below are links to the project and screenshots.
    https://drive.google.com/open?id=1J2yyTN_Jonyf_YJDJQNtpdC2Hpnpez0I
    https://drive.google.com/open?id=1KvAXxhvakxaZKcHVflJ1LoQ4avtHmyj_

    Thank you.
  4. Kalin
    Admin
    Kalin avatar
    1351 posts

    Posted 12 Feb Link to this post

    Hello Denis,

    Thanks for the project and video - we managed to reproduce the issue and we are currently investigating it. I will get back to with more details as soon as possible. At the moment as workaround you could simple set the AutomationMode to Basic as shown below:

    public MainWindow()
    {
        AutomationManager.AutomationMode = AutomationMode.Basic;
      InitializeComponent();
    }

    If you have any other questions - please let me know.

    Regards,
    Kalin
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
  5. Salnikov
    Salnikov avatar
    5 posts
    Member since:
    Mar 2017

    Posted 12 Feb Link to this post

    Good day.

    Yes it works!
    Thank you very much for your help, you have helped us a lot.

    Regards,
    Denis

  6. Kalin
    Admin
    Kalin avatar
    1351 posts

    Posted 15 Feb Link to this post

    Hello Denis,

    I'm glad this helped. We are looking for a suitable solution - I will keep you posted.

    I have also updated your Telerik points for your involvement.

    Regards,
    Kalin
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
  7. Kalin
    Admin
    Kalin avatar
    1351 posts

    Posted 19 Feb Link to this post

    Hi Denis,

    Update - the issue is fixed and the fix will be live with the internal build next Monday.

    If you have any other questions or concerns, please let us know.

    Regards,
    Kalin
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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