Emoticon in RadWatermarkTextBox

[Salnikov]

Good day.
I have a problem when I try to enter an emoticon in RadWatermarkTextBox from windows touch keyboard.
When trying to enter, we get the exception "The surrogate pair is invalid. Missing a low surrogate character."
Please tell me how you can solve this problem.

graciously
Denis

[Kalin]

Hi Denis,

I tested the described scenario using Window 10 Touch Simulator and was able to insert an emoticon as in the regular TextBox. Can you please share a sample project demonstrating the issue, so we can investigate it on our side.

I'm looking forward to your reply.

Regards,
Kalin
Progress Telerik

[Salnikov]

Hi Kalin!

Below are links to the project and screenshots.
https://drive.google.com/open?id=1J2yyTN_Jonyf_YJDJQNtpdC2Hpnpez0I
https://drive.google.com/open?id=1KvAXxhvakxaZKcHVflJ1LoQ4avtHmyj_

Thank you.

[Kalin]

Hello Denis,

Thanks for the project and video - we managed to reproduce the issue and we are currently investigating it. I will get back to with more details as soon as possible. At the moment as workaround you could simple set the AutomationMode to Basic as shown below:

public MainWindow()
{
    AutomationManager.AutomationMode = AutomationMode.Basic;
 InitializeComponent();
}

If you have any other questions - please let me know.

Regards,
Kalin
Progress Telerik

[Salnikov]

Good day.

Yes it works!
Thank you very much for your help, you have helped us a lot.

Regards,
Denis

[Kalin]

Hello Denis,

I'm glad this helped. We are looking for a suitable solution - I will keep you posted.

I have also updated your Telerik points for your involvement.

Regards,
Kalin
Progress Telerik

[Kalin]

Hi Denis,

Update - the issue is fixed and the fix will be live with the internal build next Monday.

If you have any other questions or concerns, please let us know.

Regards,
Kalin
Progress Telerik