Download Fails Silently After Upgrade to 12.2.18.912

2 posts, 0 answers
  1. John
    John avatar
    1 posts
    Member since:
    Apr 2015

    Posted 25 Oct Link to this post

    We've upgraded to 12.2.18.912 and now, in the HTML viewer, when an option (ie PDF) is selected for Download, nothing downloads and no error is thrown.  Are there upgrade steps that we have missed?  Please advise.
  2. Veronika
    Admin
    Veronika avatar
    3 posts

    Posted 26 Oct Link to this post

    Hello John,

    It looks like this is a Chrome issue. We will investigate it further to find out if there is a way to prevent Chrome not to block the download window.

    As for now, you could handle the execution by listening for the Export End event, where you could call "window.open(args.url, args.windowOpenTarget);". Please test if this works for you too.

    Regards,
    Veronika
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