6 Answers, 1 is accepted
0
Hello Tracy,
This problem is not reproducible in our demos or in a standalone Dojo example with a DatePicker:
https://dojo.telerik.com/OYOHOQaJ
Could you send us an example where the issue is reproduced, so we can test it and see what causes the unexpected appearance of the picker popup?
Regards,
Tsvetina
Progress Telerik
This problem is not reproducible in our demos or in a standalone Dojo example with a DatePicker:
https://dojo.telerik.com/OYOHOQaJ
Could you send us an example where the issue is reproduced, so we can test it and see what causes the unexpected appearance of the picker popup?
Regards,
Tsvetina
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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Tracy
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answered on 26 Mar 2019, 04:58 PM
Here is a link to a test page I have a DatePicker on: https://crmbinder.com/privacy
I can’t seem to track down the issue, it started on a latest update.
I can’t seem to track down the issue, it started on a latest update.
0
Hello Tracy,
What browser are you testing this on? I opened the page in Chrome, IE, Edge and Firefox and everywhere the popup of the DatePicker opened with correct dimensions. It could be a caching issue in the browser where you open the page—try opening the page in an incognito/private tab or clear the browser cache altogether and try reloading the page.
Regards,
Tsvetina
Progress Telerik
What browser are you testing this on? I opened the page in Chrome, IE, Edge and Firefox and everywhere the popup of the DatePicker opened with correct dimensions. It could be a caching issue in the browser where you open the page—try opening the page in an incognito/private tab or clear the browser cache altogether and try reloading the page.
Regards,
Tsvetina
Progress Telerik
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Tracy
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answered on 28 Mar 2019, 01:30 PM
I've tested it on Chrome, Safari and Firefox; they all do the same thing.
I also tested it on a completely different computer and the same thing.
Attached is a screenshot of what it is doing.
0
Hello Tracy,
This is a really weird situation. I also asked a colleague to check the page in multiple browsers and the problem wasn't reproduced anywhere. Here is a video of my tests:
https://www.screencast.com/t/cyHWJnTDR
Are you loading this page from an internal network? If yes, could you try from an outside one?
Regards,
Tsvetina
Progress Telerik
This is a really weird situation. I also asked a colleague to check the page in multiple browsers and the problem wasn't reproduced anywhere. Here is a video of my tests:
https://www.screencast.com/t/cyHWJnTDR
Are you loading this page from an internal network? If yes, could you try from an outside one?
Regards,
Tsvetina
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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Tracy
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answered on 29 Mar 2019, 12:10 PM
Thank you! It does appear to be a caching issue. It is all working.
Appreciate your help with this!