Data is invisible in PDF exported by telerik report using code

[Chetan Pawar]

Hello All,

I have observed that if user set color to text box object and/or background color to report. Data won't be displayed in exported report.
In my scenario report header has default color and data with blue color. When I export report in PDF, All outlines and heading get displayed, but records do not get displayed. Its a serious matter. Please let me know is there any workaround is available for this issue.

Also when I export report to rtf format then rtf file contains "Black" text color and no background color

Please provide help if any work around available.


Thank you in advanced

[Steve]

Hi Chetan,

If such a problem existed, then we would be swarming with support. In short you are the first to report such a problem and we would need more details or best a runnable report that we can test on. Please open a support ticket and send us a sample that replicates the issue you talk about.
As for the RTF missing background color - this is expected. As noted in the Design Considerations for RTF Rendering help article, Background Color is not supported in RTF (format specifics).

Kind regards,
Steve
the Telerik team

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[Chetan Pawar]

Hi,

 

Empty PDF generating special case is as follows:

 

-          Applying color to text box as:

 

txtcolumnDetails.Style.Color = Color.FromName(“#aabbcc”);

 

-          Report get generated and text color is same as defined.

-          When exports report to PDF file PDF shows empty.

If

-          Color to textbox is applied with following format

-          txtcolumnDetails.Style.Color = ColorTranslator.FromHtml(“#aabbcc”);

OR

txtcolumnDetails.Style.Color = Color.FromKnownColor(KnownColor.Blue);

-          Then report gets generated and text color is same as defined. And exported report also get data withj same color specified.

 

Now I have used txtcolumnDetails.Style.Color = ColorTranslator.FromHtml(“#aabbcc”); method to set color and issue has been solved.

[Steve]

Hi Chetan,

This is not a problem with Telerik Reporting but rather the expected behavior. As described in the MSDN article Color.FromName Method, it accepts a string that is the name of a predefined color. Valid names are the same as the names of the elements of the KnownColor enumeration.
If you want to set a hex color value, you should use ColorTranslator.FromHtml() like you've pointed.

Sincerely yours,
Steve
the Telerik team

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Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

[Chetan Pawar]

Hello Steve,

Thank you for giving details.
I have understood the cause, and this is not bug.

Thanks again.