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Cursor position not placed properly in kendo editor

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Ayyappan
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Ayyappan asked on 11 Dec 2019, 08:38 AM

We used kendo editor for content management. When we add the data the kendo-window popup, the cursor goes to top of the editor. This issue occure in Internet explorer. But chrome it is working fine. Please help me out of this.

 

Regards,

Ayyappan M

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Ivan Danchev
Telerik team
answered on 12 Dec 2019, 05:30 PM

Hello Ayyappan,

We are not aware of such issue with the Editor. Here's the Editor in a dojo example: https://dojo.telerik.com/iWuCAXoC

Could you modify it accordingly, so that it demonstrates the described issue with the cursor, and link it back for further review?

Regards,
Ivan Danchev
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Saby
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answered on 14 Oct 2020, 12:43 PM
Hi, i found this error and i need you to please help me to resolve it. It is by giving enter and then backspace.
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Ivan Danchev
Telerik team
answered on 16 Oct 2020, 12:30 PM

Hi Saby,

Here's the previously linked dojo example modified to include an ordered list: https://dojo.telerik.com/iWuCAXoC/7

What I've tried is:

1. Put the mouse cursor after "milk"
2. Press Enter key
3. Press Backspace key

There is no error after following these steps, so could you list step by step the user actions that lead to the error?

Regards,
Ivan Danchev
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Saby
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answered on 19 Oct 2020, 03:49 PM

Hi, when I add the component to my textarea and paste a list from Word:

1. When entering, the numbering does not continue

2. After the Backspace key, the pointer is lost and when typing a word, it is cut off.

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Ivan Danchev
Telerik team
answered on 21 Oct 2020, 02:28 PM

Hi Saby,

So the issue is exhibited on pasting a list from Word. Is your list hierarchical?

I've tried with the following list:

  1. Aaa
  2. bbb
  3. ccc
  4. ddd


which I copied from a Word document and it worked as expected. Note that its number format is "1." instead of "1)" as in your screenshot. The latter is not supported currently in the Editor, and this is valid for other list number formats, "III." for example.

Regards,
Ivan Danchev
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Saby
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answered on 23 Oct 2020, 07:40 PM

Hi,

understood regarding the type of numbering.
What happened to me recently:
1. When copying a text with several levels of indentation, when saving comes out correctly, but when re-entering the editor the last indent has been lost and everything has been aligned to the left (hay limites en el nivel de indentacion?).
2. There are occasions where when copying a list it is inserted as double numbering.
Please, I would appreciate your help with these cases.

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Saby
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answered on 23 Oct 2020, 08:11 PM
Sometimes a correct copy and sometimes not. But change the color of the letter. It is the same word document. And the same when editing the last level of indentation is lost.
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Ivan Danchev
Telerik team
answered on 27 Oct 2020, 11:16 AM

Saby,

I've tried copy/pasting a multi-level list:

  1. Aaa
    1. Level2-1
    2. Level2-2
      1. Level3
  2. Bbb
  3. Ccc
    1. Level2-1
      1. Level3

And it was displayed as expected, without number duplication.

Send us an exemplary Word file that contains a list that causes the issues you describe for further testing. 

Regards,
Ivan Danchev
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Saby
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answered on 27 Oct 2020, 01:34 PM
Hello, I am sending you the Word document and the errors found. Thanks for your reply
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Ivan Danchev
Telerik team
answered on 29 Oct 2020, 10:44 AM

Hello Saby,

I was able to reproduce the numeration duplication issue and logged a Bug Report item in our Feedback Portal on your behalf: https://feedback.telerik.com/kendo-jquery-ui/1492974-editor-duplicated-list-numeration-when-pasting-from-word

You can track it, to get notified when the bug gets fixed.

I've updated your Telerik points for reporting this issue.

With regard to the indentation issue (the screenshot with text "Pre-Treatment Structure...") I was unable to reproduce it. Let us know whether only part of the list should be copied and pasted, in order to replicate the problematic behavior. If you can record a short video showing what exactly you do to get the result shown in the screenshot, it would help us reproduce it.

Regards,
Ivan Danchev
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Saby
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answered on 10 Nov 2020, 03:08 PM

Hi Ivan.

I send you a video with some cases found:

1. The letter color of the text pasted in the textarea is changed.

2. The indentation is not respected with the change of the numbering, from numbers to letter or bullet.

3. The space of the alignments is not the same.

4. Duplication of numbering. The indentation is not respected in these cases.

I appreciate your answer in advance

 

https://drive.google.com/file/d/1oLeJOB1zspU3iIk84dFzMRpTfYOKCBxK/view?usp=sharing

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Neli
Telerik team
answered on 12 Nov 2020, 11:38 AM

Hi Saby,

I have replied in the Feedback Portal thread regarding the duplicated list numeration when pasting from Word. Please find the link to it below:

- https://feedback.telerik.com/kendo-jquery-ui/1492974-editor-duplicated-list-numeration-when-pasting-from-word

Regarding the background color and the indention issues, I used the provided word document in your reply of 27 October. The issues are not replicated on my end. You could see a screencast here. Please let me know if I am missing something.

Looking forward to your reply.

 Regards,
Neli
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Ayyappan
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Ivan Danchev
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Saby
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Neli
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