Most probably the aggregate function used to display 'count total' is used with different from the desired data scope
, or groupings are not correctly set.
If you need further assistance I suggest to open a support ticket and attach the report definition for local investigation.
Do you want to have your say when we set our development plans?
Do you want to know when a feature you care about is added or when a bug fixed?
Telerik Feedback Portal
and vote to affect the priority of the items