If you want to sort the Crosstab both by name and city, there are two options which are demonstrated in the attached report:
1) you can add Sortings
to the data source of the Crosstab (demonstrated in the upper Crosstab). To do this mark the Crosstab -> from the properties grid -> Data
(check the first screenshot). In this case, the data will be directly sorted and there is no need to set Sorting on the rows/columns of the Crosstab.
2) the second option is to set the Sorting
by the name in the detail
group. Check the second screenshot. In this way, the defined detail of the group will be sorted.
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