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Conditional Binding On Style.Color doesn't work on some printers

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Jonah
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Jonah asked on 09 Oct 2018, 05:31 PM
I have the Color and BackgroundColor bound in conditional formatting. When the foreground is supposed to print white it just comes out black. It only happens on certain printers, however I can create a notepad document with the same colors and it prints correctly. Any advise on how to fix the issue?

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Todor
Telerik team
answered on 12 Oct 2018, 10:17 AM
Hello Jonah,

I tested the described scenario and with our local printer everything is printed correctly. Virtual printing in Foxit PDF and Microsoft PDF also works as expected.
I have attached my test report and the outcome from printing in Foxit PDF and Microsoft PDF.

In Telerik Reporting Printing is equivalent to Image Rendering, so test to export the report in .TIFF and print the generated image with a third party application to check whether the problem will be reproduced.

As the issue occurs only in certain printers, it may be related to their drivers.
Which printers experience the problem?

Consider opening a support ticket with attached report that reproduces the issue, so that we can test to replicate the problem and investigate it locally.

Regards,
Todor
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