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Combobox displays correctly only locally

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ComboBox
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Ronan BARRANGER
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Ronan BARRANGER asked on 26 Mar 2012, 09:56 AM

i have a serious problem.

I have a combobox in a webform. everything works fine locally. When the project is published i can't click on the combobox to display the various items. It more or less looks like a basic textbox....

This is my code: 

<html>
<head>
    <title></title>
    <style id="Style1" type="text/css" runat="server">
        td
        {
            vertical-align: top;
        }
        input.RadUploadSubmit
        {
            margin-top: 20px;
        }
 
        #RadUpload1
        {
            width: 355px;
        }
    </style>
    <script type="text/javascript">
 
        function CloseWindow() {
            var oManager = GetRadWindowManager();
            var oWnd = oManager.GetWindowByName("RadWindow1");
            oWnd.Close();
 
        }
 
        function GetRadWindow() {
            var oWindow = null;
            if (window.radWindow) oWindow = window.radWindow;
            else if (window.frameElement.radWindow) oWindow = window.frameElement.radWindow;
            return oWindow;
        }
 


        function CloseDialog() {
            GetRadWindow().close();
            return true;
 
 
        }  
 
    </script>
</head>
<body>
    <form runat="server" id="Form1">
    <%--method="post" enctype="multipart/form-data"--%>
    <div id="formulaire">
        <center>
            Ticket : <b>
                <asp:Label ID="TicketFamille" runat="server"></asp:Label></b></center>
                <asp:Label runat="server" ID="lblERROR" Visible="false"></asp:Label>
        <table cellpadding="5px" cellspacing="2px">
            <tr>
                <td width="200px" align='right'>
                    <asp:Label ID="lblTitre" runat="server" Text="Titre"></asp:Label>
                     :
                </td>
                <td>
                    <telerik:RadTextBox ID="txtTitre" runat="server" Skin="Telerik" Width="250">
                    </telerik:RadTextBox>
                    <asp:RequiredFieldValidator ID="RequiredFieldValidator1" runat="server" ErrorMessage="*"
                        ForeColor="Red" ControlToValidate="txtTitre" ValidationGroup="validationincident"></asp:RequiredFieldValidator>
                </td>
            </tr>
            <tr>
                <td align='right'>
                    <asp:Label ID="lblCategorie" runat="server" Text="Concerne : "></asp:Label>
                </td>
                <td>
                    <asp:RadioButtonList ID="RadioButtonList1" runat="server" AppendDataBoundItems="true"
                        OnSelectedIndexChanged="RadioButtonList1_SelectedIndexChanged" AutoPostBack="true">
                        <asp:ListItem Selected="True" Value="1">Projet</asp:ListItem>
                        <asp:ListItem Value="2">Sous-categorie</asp:ListItem>
                    </asp:RadioButtonList>
                </td>
            </tr>
            <tr>
                <td align='right'>
                    <asp:Label ID="lblSousCategorie" runat="server" Text="Sous Categorie :"></asp:Label>
                </td>
                <td>
                    <telerik:RadComboBox ID="cbSousCategorie" runat="server" Skin="Telerik">
                    </telerik:RadComboBox>
                </td>
            </tr>
            <tr>
                <td align='right'>
                    <asp:Label ID="lblProjet" runat="server" Text="Projet : "></asp:Label>
                </td>
                <td>
                    <telerik:RadComboBox ID="cbProjet" runat="server" DataTextField="nomProjet" DataValueField="idProjet"
                        Skin="Telerik">
                    </telerik:RadComboBox>
                    <asp:RequiredFieldValidator ID="RequiredFieldValidator2" runat="server" ErrorMessage="*"
                        ForeColor="Red" ControlToValidate="cbProjet" ValidationGroup="validationincident"></asp:RequiredFieldValidator>
                </td>
            </tr>
            <tr>
                <td align='right'>
                    <asp:Label ID="lblDescription" runat="server" Text="Description : "></asp:Label>
 
                </td>
                <td>
                    <telerik:RadTextBox ID="txtDescription" runat="server" TextMode="MultiLine" Width="250"
                        Height="100" Skin="Telerik">
                    </telerik:RadTextBox>
                    <asp:RequiredFieldValidator ID="RequiredFieldValidator3" runat="server" ErrorMessage="*"
                        ForeColor="Red" ControlToValidate="txtDescription" ValidationGroup="validationincident"></asp:RequiredFieldValidator>
                </td>
            </tr>
            <tr>
                <td align='right'>
                    Joindre un fichier :
                </td>
                <td>
                    <br />
                    <telerik:RadUpload ID="RadUpload1" runat="server" MaxFileInputsCount="5" Skin="Telerik">
                        <Localization Add="Ajouter" Clear="Vider" Delete="Supprimer" Select="Parcourir" />
                    </telerik:RadUpload>
                    <br />
                    <asp:Repeater ID="reportResults" runat="server" Visible="False">
                        <HeaderTemplate>
                            Fichiers attachés:<br />
                        </HeaderTemplate>
                        <ItemTemplate>
                            '<%#DataBinder.Eval(Container.DataItem, "FileName")%>' ( '<%#DataBinder.Eval(Container.DataItem, "ContentLength").ToString() + " bytes"%>'
                            )<br />
                        </ItemTemplate>
                    </asp:Repeater>
                    <%--<asp:Button ID="buttonSubmit" CssClass="RadUploadSubmit" OnClick="buttonSubmit_Click"
        runat="server" Text="Joindre le fichier" />--%>
                    <br />
                    <%--<asp:Label ID="labelNoResults" runat="server" Visible="True">Pas de fichier joint pour le moment</asp:Label>--%>
                    <br />
                </td>
            </tr>
            </table>
        <asp:HiddenField runat="server" ID="HiddenFieldIdContact" />
                    <center><asp:Button ID="Button1" runat="server" Text="Soumettre ce ticket" OnClick="Button1_Click"
                        OnClientClick="if(Page_ClientValidate()) CloseDialog()" UseSubmitBehavior="false"
                        ValidationGroup="validationincident" /></center>
    </div>
    <center>
        <telerik:RadScriptManager ID="RadScriptManager1" Runat="server">
        </telerik:RadScriptManager>
    </center>
    </form>
</body>
</html>
Thanks again for your help !!! 


NB: i have the same problem with the RadUpload control.

3 Answers, 1 is accepted

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Dimitar Terziev
Telerik team
answered on 26 Mar 2012, 01:54 PM
Hi,

Please refer to the following two help articles here and here giving troubleshooting steps for cases like yours.

Kind regards,
Dimitar Terziev
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
0
Ronan BARRANGER
Top achievements
Rank 1
answered on 02 Apr 2012, 11:58 AM
This is my web.config , my problem isn't resolved by now.

Any help would be welcome!

<?xml version="1.0"?>
<!--
  Pour plus d'informations sur la configuration de votre application ASP.NET, consultez
  -->
<configuration>
  <configSections>
    <sectionGroup name="applicationSettings" type="System.Configuration.ApplicationSettingsGroup, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089">
      <section name="Extranet_Incident.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false"/>
    </sectionGroup>
  </configSections>
  <appSettings>
    <add key="ChartImageHandler" value="storage=file;timeout=20;dir=c:\TempImageFiles\;"/>
    <add key="IsLogaviv" value="true"/>
    <add key="idEntrePref" value="1"/>
    <add key="ChartImageHandler" value="storage=file;timeout=20;dir=c:\TempImageFiles\;"/>
    <add key="DB_CRACQConnectionString" value=""/>
    <add key="Client" value="160"/>
  </appSettings>
  <system.webServer>
    <validation validateIntegratedModeConfiguration="false" />
    <modules>
      <add name="ScriptModule" preCondition="integratedMode" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
      <!-- *******  Register the RadUploadModule for IIS 7  ****** -->
      <add name="RadUploadModule" preCondition="integratedMode" type="Telerik.Web.UI.RadUploadHttpModule" />
    </modules>
    <handlers>
      <remove name="ChartImageHandler" />
      
      <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode"
        path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" />
  
      <add name="Telerik.Web.UI.WebResource"  path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI" />
     
       
      <remove name="WebServiceHandlerFactory-Integrated" />
      <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode"
        type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
      <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd"
        preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
      <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD"
        path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
       <!--*******  Register the RadUploadProgressHandler for IIS 7  ******-->
      <add name="Telerik_RadUploadProgressHandler_ashx" verb="*" preCondition="integratedMode"
        path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler" />
      <add name="ChartImageHandler" preCondition="integratedMode" verb="GET,HEAD,POST"
        path="ChartImg.axd" type="System.Web.UI.DataVisualization.Charting.ChartHttpHandler, System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
    </handlers>
  </system.webServer>
  <connectionStrings>
    <add name="DB_CRACQConnectionString" connectionString="" providerName="System.Data.SqlClient"/>
  </connectionStrings>
  <location path="Login.aspx">
    <system.web>
      <authorization>
        <allow users="*"/>
      </authorization>
    </system.web>
  </location>
  <location path="monstyle.css">
    <system.web>
      <authorization>
        <allow users="*"/>
      </authorization>
    </system.web>
  </location>
  <location path="Default.aspx">
    <system.web>
      <authorization>
        <deny users="?"/>
      </authorization>
    </system.web>
  </location>
  <system.web>
    <pages>
      <controls>
        <add tagPrefix="asp" namespace="System.Web.UI.DataVisualization.Charting" assembly="System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
      </controls>
    </pages>
    <compilation debug="true" targetFramework="4.0">
      <assemblies>
        <add assembly="System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add assembly="System.Design, Version=4.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"/>
       <add assembly="System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089"/>
        <add assembly="System.Speech, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
      </assemblies>
    </compilation>
    <authentication mode="Forms">
      <forms loginUrl="~/Login.aspx" protection="All"/>
    </authentication>
    <membership>
      <providers>
        <clear/>
        <add name="AspNetSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider" connectionStringName="ApplicationServices" enablePasswordRetrieval="false" enablePasswordReset="true" requiresQuestionAndAnswer="false" requiresUniqueEmail="false" maxInvalidPasswordAttempts="5" minRequiredPasswordLength="6" minRequiredNonalphanumericCharacters="0" passwordAttemptWindow="10" applicationName="/"/>
      </providers>
    </membership>
    <profile>
      <providers>
        <clear/>
        <add name="AspNetSqlProfileProvider" type="System.Web.Profile.SqlProfileProvider" connectionStringName="ApplicationServices" applicationName="/"/>
      </providers>
    </profile>
    <roleManager enabled="false">
      <providers>
        <clear/>
        <add name="AspNetSqlRoleProvider" type="System.Web.Security.SqlRoleProvider" connectionStringName="ApplicationServices" applicationName="/"/>
        <add name="AspNetWindowsTokenRoleProvider" type="System.Web.Security.WindowsTokenRoleProvider" applicationName="/"/>
      </providers>
    </roleManager>
    <httpModules>
      <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
      <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
      <!-- *******  Register the RadUploadModule for IIS prior to v.7  ****** -->
      <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" />
    </httpModules>
    <httpHandlers>
      <remove path="*.asmx" verb="*" />
      <add path="*.asmx" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
        validate="false" />
      <add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource"
        validate="false" />
      <add path="*_AppService.axd" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
        validate="false" />
      <add path="ScriptResource.axd" verb="GET,HEAD" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
        validate="false" />
      <add path="Telerik.RadUploadProgressHandler.ashx" verb="*" type="Telerik.Web.UI.RadUploadProgressHandler"
        validate="false" />
      <add path="ChartImg.axd" verb="GET,HEAD,POST" type="System.Web.UI.DataVisualization.Charting.ChartHttpHandler, System.Web.DataVisualization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
        validate="false" />
      <add path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" verb="*" validate="false" />
      <remove verb="*" path="*.asmx" />
      <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
      <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
      <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
          validate="false" />
      <!-- *******  Register the RadUploadProgressHandler for IIS prior to v.7  ****** -->
      <add path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler"
          verb="*" validate="false" />
      <add path="ImageHandler.ashx" type="Actilog.Parametre.Famille.ImageHandler"
  verb="*" validate="false" />
  
    </httpHandlers>
    <customErrors mode="Off"/>
    <httpRuntime maxRequestLength="102400" executionTimeout="3600" />
  </system.web>
  <system.web.extensions>
    <scripting>
      <scriptResourceHandler enableCompression="false" enableCaching="true"/>
    </scripting>
  </system.web.extensions>
  
</configuration>
0
Dimitar Terziev
Telerik team
answered on 05 Apr 2012, 12:25 PM
Hello,

Please record your traffic using FiddlerCap and provide the log file so we could inspect it. Also please verify that you have all necessary handler registration in your web config file which are the most common case for such problems when missing. You could also check the following two help article here and here giving information how to troubleshoot similar problems.

Kind regards,
Dimitar Terziev
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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ComboBox
Asked by
Ronan BARRANGER
Top achievements
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Answers by
Dimitar Terziev
Telerik team
Ronan BARRANGER
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