CLR20r3 error when click or double click or select any row in RadGridView

3 posts, 0 answers
  1. Mustafa
    Mustafa avatar
    2 posts
    Member since:
    Nov 2014

    Posted 07 Nov 2014 Link to this post

    I had developed a Winform app with using Telerik RadGridview before.
    All clients use it without any problem.
    But a few days ago, a client called me and told that it crashes anytime when he/she clicked any row in gridview.

    We haven't thought that it could be related to telerik dll because any other clients use it successfully...
    So we made a thorough search on net and tried any cause/solution possibilities but it didn't work out.
    Even, we made the client format the machine and installed the system fresh again but after a short time, it started to crash... 

    The most interesting side of the issue is that it happens only whenever i click, double-click or select any row in radGridview...
    it just crashes and try to close the app directly...

    I use 8.0.0.0 version of Telerik components which is bought in 2008, i believe

    The error is very odd! couldn't think any solution to overcome...

    What can i do to work the app out? Urgent help, please???

    ----------------------------------------------------------------------------------------------------------------------------------------------------

    The event log of the machine shows me the below error log:

    Windows Error Reporting
    Problem signature:
      Problem Event Name: CLR20r3
      Problem Signature 01: Menu.exe
      Problem Signature 02: 2013.2.814.2
      Problem Signature 03: 520bcf56
      Problem Signature 04: mscorlib
      Problem Signature 05: 4.0.30319.19075
      Problem Signature 06: 515a73c2
      Problem Signature 07: 2b00
      Problem Signature 08: 0
      Problem Signature 09: 5O2O3I2ORVH4ZJ0NRQ1HQUEQ4B3YAU4U























  2. Mustafa
    Mustafa avatar
    2 posts
    Member since:
    Nov 2014

    Posted 07 Nov 2014 in reply to Mustafa Link to this post

    REMINDER:

    sorry, the problem signature is not accurate as above. I couldn't get it from the client machine while typing this problem so I found similar error definition on net.
    But Problem Event Name, Problem Signature 01, 04 and 09 are definitely same. So I believe that the other parameters are not too important.
    If you want the detailed and the accurate log definition, I can get and type here in no time... 

    Thanks...
  3. George
    Admin
    George avatar
    500 posts

    Posted 12 Nov 2014 Link to this post

    Hi Mustafa,

    Thank you for writing.

    I found a couple of articles which you might find helpful on the matter:
    1. "Program" has stopped working Problem Event Name: CLR20r3 - Windows 7 Help Forums
    2. (Solved) - Problem event name CLR20r3 « How-To Geek Forums

    It appears that this problem is purely Windows/.NET related.

    Nevertheless, if you cannot find the solution in these articles or similar I would recommend to you to send me a sample runnable project which I can investigate locally. You should also provide me with any specific OS details, so I can get as close as possible to the real scenario.

    Let me know, should you have further questions.

    Regards,
    George
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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