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Can Not install package

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SergZ
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SergZ asked on 23 Nov 2006, 02:19 PM

Can Not install package RadControlsWinforms_Q3_2006_SP1_trial.exe Mistake 1335

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Lini
Telerik team
answered on 23 Nov 2006, 03:04 PM
Hi Serg,

This error means that the installation file was corrupted when you downloaded it from our servers. You need to download the file again. The file should have a size of 45.2 MB (47,397,217 bytes) and its MD5 sum should be ab38534e2156616a89d16e6a09502ed9.

Best wishes,
Lini
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SergZ
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answered on 23 Nov 2006, 03:20 PM

the file did not change!!!

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Lini
Telerik team
answered on 23 Nov 2006, 08:49 PM

Hi Serg,

We have checked the file on our servers and the download is ok. I suggest that you use a download manager to make sure that the download is complete and then verify that its md5sum is the correct one. You can get a simple md5sum calculator here - http://etree.org/md5com.html

Best wishes,
Lini
the telerik team
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kannan prasannan
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answered on 18 May 2010, 09:42 AM
Dear Sir,

Last 2 months i used rad controls(trial) sp1 in my 2003 server,last week i purchased product licence(rad Controls for winforms Q1 2010 SP1 setup),when i try to install this package i am getting Following Message "The cabinet file RadControlsWinForms.cab required for this installation is corrupt and cannot be used,this could indicate network error,problem with a package",Please let me how to solve this issue.

regards,
prasanna.K
0
Peter
Telerik team
answered on 18 May 2010, 10:02 PM
Hello kannan prasannan,

Thanks for writing.

Please make sure to ask the person who has purchased our controls in your company to add you as a License Developer to the purchase. This will give you full access to the products your company has purchased, to our downloads section, and to our support ticketing system. Additionally, all your questions will be reviewed according to the license you have. More information on License Developers you can find here: www.telerik.com/account/faqs.aspx.

As to the problem at hand, please refer to the following help article: Troubleshooting or this one: http://www.telerik.com/support/kb/aspnet-ajax/general/error-1335-file-data1-cab-is-missing-or-corrupted.aspx

Hope this helps.

Greetings,
Peter
the Telerik team

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Lini
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SergZ
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kannan prasannan
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Peter
Telerik team
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