This is a migrated thread and some comments may be shown as answers.

Blurry Images

1 Answer 174 Views
General Discussions
This is a migrated thread and some comments may be shown as answers.
Frank
Top achievements
Rank 1
Frank asked on 08 Mar 2018, 10:00 PM
We have a number of report that have a company logo on them.  When it is on the screen it looks fine but when printing to PDF or to a printer the logo gets fuzzy.  I have tried a number of different thing to make it clearer.  I have resized it to almost the exact print size yet it still gets fuzzy.  The logo uses a very thin font.

1 Answer, 1 is accepted

Sort by
0
Silviya
Telerik team
answered on 12 Mar 2018, 07:47 AM
Hello Frank,

It looks like an issue with the DPI settings of the machine. The report viewer is designed to work correctly with standard DPI settings. 
Please check the machine's DPI settings and reduce them to the standard 100% magnification - How to Change your DPI Scaling Level for Displays.

In case the issue still persist, please open a new support ticket with more information and/or attached sample report definition that demonstrates the problem.

Regards,
Silviya
Progress Telerik
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
Tags
General Discussions
Asked by
Frank
Top achievements
Rank 1
Answers by
Silviya
Telerik team
Share this question
or