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4 answers
108 views
Hello

I am using RadFileupload control .
On click of Select button FileSelecting window is not getting opened in IE9.
In chrome and IE8 it is working fine

Thanks  and regards
Alekhya
Stein
Top achievements
Rank 1
 answered on 27 Apr 2012
1 answer
137 views
Hi
We are using RadAsyncUploadControl version Q3 2011, in our SharePoint 2007 application.

The issue is happening in a load balanced environment. Firefox 11 and Chrome 18 (doesn’t happen in IE and Safari) are splitting the request for one large into small packets and sending them as different requests (It is not our code. May be it’s the way Telerik works). Because of the load balancing these requests are going to multiple WFE servers. Since, we have the Temp folder as a local path these small packets are getting saved to multiple web front ends. So, finally when it gets copied to the Target folder it is copying only the last packet.


The solution to the problem is to have a Shared UNC Path for the Temp location. We tried changing the temp location to a UNC Path but it didn’t work as Impersonation was turned on in web.config for all our web applications. We turned off the impersonation and then tried uploading a large file from Firefox and it worked fine. We were able to upload a 12MB file successfully and the Size is displaying correctly on the Confirmation screen as well. But turning impersonation off may not the correct approach as it could impact the whole web application.


In order to work around this problem, we set the temp location to a Local Path on WFE and then in our Custom Http Handler 'AsyncUploadHandler' (runs under elevated privileges) we are resetting this to the Shared UNC Path before copying the file to the Temp Location. While this approach is working fine for IE and Safari, this is still an issue for Firefox 11 and Chrome 18. Firefox 11 and Chrome 18 are trying to the copy the file to the Temp Folder first and then pass the request to the Custom HttpHandler where as in IE the request comes directly to the Custom Http Handler and then upon our code execution the file is getting copied to the Temp Folder
.

Query we have are:
1.) Why RadAsynUploadControl breaks files in smaller chunks for FF and Chrome only and not for IE and Safari? Is there a way to rectify without following the work around? Is there any speacial settings for RadAsynUploadControl to make it work under NLB environment?
2.) In work around mentioned above related to setting temp location, why custom http handler code gets executed first in case of FF and Chrome and not in case of IE and Safari?

If anyone has faced similar issue and have resolved it, please let me know.

Regards,
RK

Peter Filipov
Telerik team
 answered on 27 Apr 2012
1 answer
118 views
We have recently upgraded our MOSS RadEditor to 5.8.12 (2011.3.1115).

Everything works and appears to be fine with one strange issue.

We can insert links to Word/Excel/Office Document fine using the Document Manager.

However, when users view the page and click on these links to open the document, you get the propmpt as normal (would you like to open or save the doucment). But if you say OPEN, users are then promted for a login. If you hit cancel to the login the document loads fine.

Issue only occurs in IE. Tries with firefox and no issue. Doc opens straight.

PDF documents don't have this issue as PDF documents open directly in the browser.

This has now started occuring for every site on the server and has only been picked up since the recent upgrade of the Telerik Editor.

Anyone know if this issue is realated to the Telerik Editor? all sites share the same Telerik settings / configurations in the Resources folder.

Any ideas?
Rumen
Telerik team
 answered on 27 Apr 2012
5 answers
240 views
When using RadSplitter, if I call RadPane.set_contentUrl and pass the URL of a PDF document, it will sucessfully navigate the pane and show the PDF, but then it shows a Javascript error after it displays the PDF. I believe this is because in IE, when displaying a PDF there may not be a window object. The stack trace for the JS error shows it in the Sys$_Application$dispose routine in the AJAX class where it accesses the window object. The problem is the window object throws "Invalid calling object" when accessed.This only occurs when navigating to a PDF, and from a page that uses RadAjaxPanel.

Any ideas?
Thanks
Dobromir
Telerik team
 answered on 27 Apr 2012
1 answer
200 views
hi;
I've use ajax radcontrols, when i run the application in vs everything is OK;  but when i deploy the application and use iis , i see some exception in ajax request,

  1. Uncaught Sys.WebForms.PageRequestManagerServerErrorException: Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 500


all requests break on iis;

and that is my response preview :
----------------------------------------------------------------------------

Server Error in '/' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error: 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: 

[NullReferenceException: Object reference not set to an instance of an object.]
   Telerik.Web.UI.RadCompression.Compress(HttpApplication application) +568
   Telerik.Web.UI.RadCompression.PreRequestHandlerExecute(Object sender, EventArgs e) +43
   System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +148
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

---------------------------------------------------------------------

i have never seem any exception in my code when i debug; i thing that is really silly issue ; but i cant resolve that
Pavlina
Telerik team
 answered on 27 Apr 2012
1 answer
207 views

I've tried several posts with no success.  I am running this on IIS 7 on a windows 2008 web server edition.  I have three versions of the Telerik control in my GAC and I have the correct version in the bin directory. 

 

Server Error in '/BPT' Application.

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: The specified module could not be found. (Exception from HRESULT: 0x8007007E) (C:\inetpub\wwwroot\fl-pembrokepark.inkforce.net\BPT\web.config line 196)

Source Error:

Line 194: --> Line 195: <httpModules> Line 196: <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule" /> Line 197: <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> Line 198: </httpModules>

Source File: C:\inetpub\wwwroot\fl-pembrokepark.inkforce.net\BPT\web.config Line: 196


Version Information: Microsoft .NET Framework Version:2.0.50727.5448; ASP.NET Version:2.0.50727.5456           
Genady Sergeev
Telerik team
 answered on 27 Apr 2012
4 answers
205 views
Hi,

We are using RadScheduler to display a rota. The data per eah date is very minimal. However the page which containc RadScheduler control takes about 12-15 seconds to load completely before on can start working on it. The query which fetches the date is fairly basic and highly optimised. So we don't see any problem there.

Earlier on load, the control was defaulted to to display data for a month. Then it used to take around 20-25 seconds before a page loaded. But ever since we configured it to display data for 7-days, the time has come down to around 12 seconds.

What we conclude is that the javascript or html that the control brings alongwith it takes fairly long time to load.

Is there a way we can reduce the amount of javascript of html that is loaded. Or elase if you think there are other problems, can you just the solution?

Thanks
Peter
Telerik team
 answered on 27 Apr 2012
2 answers
132 views
We have an MVC 3 application where we needed to use the Rad Scheduler. We basically render out the control and stick it into a view. This is working fine. 

However now we have a situation where we need to render the scheduler to a modal popup. Basically in the modal we do an ajax GET request which grabs the rendered control and sets the innerHTML of the modal to the ajax response. 

After setting the innerHTML all of the scheduler markup seems to be there including script tags and viewstate. The calendar is rendered in the modal, looks great. However it doesn't do anything. Click events aren't working, cant change months, etc.

My guess is that there are some DOM events or something that allow the calendar to work from the full page load but not from the ajax call. I haven't figured it out exactly. But my question is, is there some way to ajax load the control and then from the clients side trigger some code that causes the scheduler to run all of its javascript (or do whatever it needs to do) and start working?

I realize this was not the intended use of the control but any suggestions would be greatly appreciated!

Peter
Telerik team
 answered on 27 Apr 2012
1 answer
114 views
We are currently using the RadStyleSheetManager in our application and have moved all of our styles into one style sheet. The only stylesheet not included in our main stylesheet is the jQuery Redmond.css stylesheet.  We currently have EnableScriptCombine = True and OutputCompression = "True". This is all setup on the master page in our application. Our users are reporting that they are receiving the Max stylesheet message in IE when they are on certain pages.

One of the screens where this issue appears to be occurring frequently we have a RadTabStrip and a RadGrid. When the user clicks the tabstrip we are just re-binding the grid with a different datasource. There was no need to actually have seperate grids since it is the exact same on each tab the only exception is the filter being used on the datasource.

Users are reporting that if they switch the tabs or paging through the grids; if seems that the everytime the page is posting it appears that the same requests are repeatedly being made and this is causing the Max stylesheet error to appear ( not 100% sure that's what is happening but at least thats what I see when i open up the Developer Tool in IE and click the CSS tab I'm seeing a lot of request in the drop down for this particular page.)

Any guidance or help would be greatly appreciated in helping us resolve this issue.

If you need more information please let me know and I will be glad to supply you with anything you may need.
Peter
Telerik team
 answered on 27 Apr 2012
1 answer
118 views
Probably something very simple, but I can't seem to find it.

I have a DragDropColumn and when the row is in edit mode the image is still visible.  Any way to make the column "ReadOnly"?

Jayesh Goyani
Top achievements
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 answered on 27 Apr 2012
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