ArgumentOutOfRangeException while mouse wheel scrolling

0 Answers 24 Views
Top achievements
Rank 1
bilge asked on 08 Dec 2023, 10:22 AM

I am occasionally receiving an ArgumentOutOfRangeException with the message 'The added or subtracted value results in an un-representable DateTime.' while scrolling on mouse.

Stack Trace:

   at System.DateTime.Subtract(TimeSpan value)
   at Telerik.Windows.Controls.TimeBarBase.ZoomOut(Double centerOffsetPercentage)
   at Telerik.Windows.Controls.TimeBarBase.OnMouseWheel(MouseWheelEventArgs e)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   at System.Windows.Application.RunDispatcher(Object ignore)
   at System.Windows.Application.RunInternal(Window window)
   at -.dje_zAQG4QXAUTAXTGKYLAMESW_ejd.Main()

Thanks in advance.
Telerik team
commented on 11 Dec 2023, 12:12 PM

Hi Bilge, 

We do not have other reports of similar issues. Would it be possible to provide a video that shows this, or perhaps exact steps we need to take to reproduce the issue?

Thank you in advance for your patience and cooperation. I am looking forward to your reply.

Top achievements
Rank 1
commented on 16 Dec 2023, 08:11 PM

Thank you for your response.
Unfortunately, we're currently unable to provide a video demonstrating the problem directly. This issue seems to occur occasionally on the customer side , making it challenging to provide specific steps to reproduce. However, it typically happens during mouse scrolling interactions. (ZoomOut)
Telerik team
commented on 18 Dec 2023, 09:33 AM

Hi Bilge,

I have investigated as well and it appears that we have a similar item already logged on our feedback portal. You can track its progress, subscribe to status changes, and add your comment to it here:TimeBar: ArgumentOutOfRangeExceotion thrown when zoom out via the mouse wheel

I cannot provide a workaround for this issue.

I want to apologize for the inconvenience this is causing you.

Top achievements
Rank 1
commented on 19 Dec 2023, 08:09 AM

Thank you.

No answers yet. Maybe you can help?

Asked by
Top achievements
Rank 1
Share this question