appt tool tip gets stuck

[John]

I have a scheduler i'm adding screen tips to in the AppointmentFormatting event.  i use the following code

var screenTip = new RadOffice2007ScreenTipElement();
                screenTip.MainTextLabel.Text = SchedulerRepository.GetAppointmentToolTip(ent);
                screenTip.CaptionLabel.Text = "";
                screenTip.BackColor = Color.White;
                screenTip.AutoSize = false;
                var sz = screenTip.Size;
                sz.Width = 400;
                sz.Height = 150;

                screenTip.Size = sz;

                apptEle.ScreenTip = screenTip;

when i double click an appt to edit it (not using the built in editor, my own) the tool tip doesn't go away.  it stays over the screen and messes up the edit.  is there a way to programmaticly close the tool tip?  I'm doing an e.Cancel in the 

AppointmentEditDialogShowing event and then showing the dialog i want with the 
AppointmentElementDoubleClick event.  it's not a modal window, but a user control i'm making visible overtop of the existing scheduler.
Thanks

[Stefan]

Hello John,

Thank you for writing.

I am not quite sure how exactly you are showing the screen tips in your case, however, the best way to do that is to use the ScreenTipNeeded event of the control. Here is an example:

RadOffice2007ScreenTipElement screenTip = new RadOffice2007ScreenTipElement();

void radScheduler1_ScreenTipNeeded(object sender, ScreenTipNeededEventArgs e)
{
    if (e.Item is AppointmentElement)
    {
        screenTip.MainTextLabel.Text = "main text";
        screenTip.CaptionLabel.Text = "";
        screenTip.BackColor = Color.White;
        screenTip.AutoSize = false;
        var sz = screenTip.Size;
        sz.Width = 400;
        sz.Height = 150;
        screenTip.Size = sz;

        e.Item.ScreenTip = screenTip;
    }
}

Using this approach, I could not replicate the experienced behavior. Please give it a try and let me know how this works for you. 

Regards,
Stefan
the Telerik team