3 - The Incredible Shrinking WPF Report Viewer

[Greg]

We're having quite a few problems with the Telerik reporting tools. Perhaps these issues are all just something we're doing wrong (and frankly we'd be happy if they were), but we're starting to believe that it's really a series of bugs in the product. This one we refer to internally as "The Incredible Shrinking WPF Report Viewer".

The Incredible Shrinking WPF Report Viewer
In our product, we host the Telerik WPF Report Viewer in a custom WPF user control (a Telerik RadWindow actually) and expose a ShowReportViewer method. What we would like to do is to activate (show) our control with the child Report Viewer and adjust the window size and placement so that the report is always clearly visible and, ideally, centered on the owner window.

Nothing exotic, right?

/// <summary>
/// Shows the report viewer.
/// </summary>
/// <param name="modal">if set to <c>true</c> [modal].</param>
public void ShowReportViewer(bool modal = false)
{
    this.WindowStartupLocation = WindowStartupLocation.CenterScreen;
    this.TelerikReportViewer.ViewMode = ViewMode.PrintPreview;

    //// Uncommenting this line results in the problem...
    ////this.TelerikReportViewer.ZoomMode = ZoomMode.FullPage;

    this.ShowWindow(modal);
    this.window = ParentOfTypeExtensions.ParentOfType<Window>(this);
    this.window.Topmost = true;
    this.window.ShowInTaskbar = true;
    this.window.Activate();
}

If we uncomment that ZoomMode line, our window will open then the ReportViewer will then immediately begin shrinking the report down to 0% one step at a time and continue to do so which means the user has to force close the app. It behaves the same as it someone were to open the window then immediately began clicking the zoom decrease arrow as fast as they could. Note that the zoom percent always starts at 13% (we have no idea why) and the behavior is the same no matter if we set the ZoomMode property value in XAML or in the code-behind.

Greg

[IvanY]

Hello Greg,

We have tested a scenario similar to yours but we were unable to reproduce any issues - the Report Viewer is displayed correctly in the RadWindow and the ZoomMode did not cause any issues.

Therefore it will be best if you are able to send us a runnable sample so that we are able to reproduce it locally - that way we will be able to identify the culprit faster and advise you more accordingly.

Regards,
IvanY
the Telerik team