Summarize with AI:
Hierarchy isn’t about control. It’s about order. When importance is clear, focus improves, flow increases and people gain more freedom.
This is the second post in a short series called Design Principles Unpacked.
In each article, I take a design principle we use every day and look at it a little closer. Not to explain the rule. But to unpack the wisdom behind it. Because I believe our professional knowledge and experience can be leveraged beyond work. The way we design and build software shapes how we navigate everyday life.
Many of the principles we use to design software exist for a reason. They help us make things work. They help us make things simple. And that doesn’t stop at software.
Let’s unpack the next one: hierarchy.
When we talk about hierarchy, we usually hear words like control, authority or power. That’s where much of the resistance to the word comes from.
Hierarchy feels organizational. Political. Something that limits freedom instead of enabling it.
But in design, hierarchy isn’t about restricting. Just like alignment, hierarchy is about guiding. It’s about creating flow. Not what matters more. But what comes first.
At its core, hierarchy is simply an order of importance. It doesn’t say one thing is better than another. It says one thing needs focus first. That distinction matters.
Without hierarchy, everything feels equally important. And suddenly, even getting started becomes hard.
You see this immediately in interfaces. If headlines, actions and paragraphs all get the same attention, nothing stands out. Users don’t know where to look. They spend time and energy figuring out what matters, often focusing on things that aren’t important to them.
Hierarchy answers a simple question: What should the user pay attention to first?
Not because an element is more worthy. But because it helps the user decide whether it’s relevant.
A good UI doesn’t force you to read everything. It gives you orientation. It helps you navigate. That’s not control. That’s guiding.
Let’s unpack this principle outside of design. This is where hierarchy takes on a different tone. It stops sounding like guidance and starts feeling like control.
Everything needs approval. Everything goes through the chain. Nothing moves without permission. But that’s not a hierarchy problem. That’s an execution problem.
Hierarchy is about purpose. What matters depends on the goal.
Good hierarchy filters. It reduces noise. It protects focus. It filters what needs attention now, so the next person in line doesn’t waste time sorting it out themselves. When something matters, it moves up. When it doesn’t, it waits.
I’ve seen this most clearly in my leadership roles.
In large organizations, there is constant noise. Requests. Opinions. Priorities. If all of that hits a team directly, focus disappears. Not because people aren’t capable, but because attention gets disrupted.
As a design leader, that was my responsibility. Pass on only what was important to our goals. Protect the team. Filter the noise. The role of hierarchy there isn’t control. It’s filtering.
Leaders at higher levels don’t do everything. They decide what deserves attention now and what can wait. That isn’t all about authority. It’s about enabling autonomy.
Hierarchy isn’t about value. It’s about purpose. An order of importance that allows work to flow. Clarity over control. Purpose over power. Autonomy over authority.
When hierarchy is clear, flow is clear. And when flow is clear, freedom increases.
Teon Beijl is a business designer with over a decade of experience in enterprise software for the oil and gas industry.
Formerly Global Design Lead for reservoir modeling, remote operations and optimization software at Baker Hughes, he now helps people who feel stuck through his own business, Unpuzzler. Teon works with leaders on business design and with professionals on career design, leveraging his experience as both designer and leader to help people create clarity and live on purpose—by design. Connect with Teon on LinkedIn or Substack.