Buy Fiddler Jam

Get the tools and support you need to troubleshoot bugs based on your business needs. Find the plan that is right for you.

Starter

For a small team of power users

  • Unlimited users
  • Unlimited accepted/open log captures
  • Video recording
  • Network log capturing
  • Console logs
  • User interaction capturing
  • Local and session storage capturing
  • Sensitive data masking

Lite Support
72h response time
1 ticket per user, per month10 tickets per user, per month

Let's talk

Contact us

Growth

For growing teams with
bigger project needs

  • Unlimited users
  • Unlimited accepted/open log captures
  • All of the features in Starter, plus:
  • Third-party issue tracking integration
  • Fiddler Jam Embedded

Lite Support
72h response time
1 ticket per user, per month10 tickets per user, per month

Let's talk

Contact us

Business

For larger, expansive teams
and workgroups

  • Unlimited users
  • Unlimited accepted/open log captures
  • Everything in the Growth plan, plus:
  • SSO offers security and compliance benefits

Priority Support
24h response time
Unlimited tickets

Let's talk

Contact us

Enterprise

For teams with specific
business requirements

  • Need a custom quote
    for 20+ user license team?
  • Need custom features?

Priority Support
Concierge-level support, your case is escalated to the top of the queue

Let's talk

Contact us
Want to Add Seats to Your Subscription?

Purchase new seats at a prorated price up until the end of the subscription.

Product Licensing at a Glance

Licensing Policy

Fiddler Jam is a subscription license, and after your initial term, it automatically renews either yearly or monthly, depending on your plan. You will need a license for each assigned user.

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License Reassignment

You can purchase a license and assign the seat to someone else. If you want to designate another individual to assign seats, you can add them as a license manager. Please submit a licensing ticket if you need to change the license holder.

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Payment Processing

Your transaction is processed through CyberSource. All payments are encrypted, and your credentials and payment method are isolated for security. Purchase order options are also available.

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Have a Question?


FAQs

Get more information about ordering, payments and product delivery.

Purchasing and Licensing FAQ

Call us

Call us toll-free at:

+1-888-365-2779

Get in touch:

Contact our Product Specialists

Other Ways to Make a Purchase

 Request a Quote

Fill in your details and you’ll be sent a quote/estimate to sign. Once it’s signed and returned, we’ll active your licenses and send you an invoice with NET 30 payment terms.

 Send a Purchase Order

Please review our PO Requirements to ensure streamlined processing of your PO.  Once received and processed, we’ll active your licenses and send you an invoice with NET 30 payment terms.