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Windows 10 Support

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Vishal
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Vishal asked on 05 Jan 2017, 06:04 AM
UI for WPF We are using a telerik 15.2 version for WPF and win forms and as per you site you have not mentioned anything related to whether or not you support windows 10.  Can you please confirms if windows 10 is supported and if yes from what version.

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Lance | Manager Technical Support
Telerik team
answered on 05 Jan 2017, 07:57 PM
Hello Vishal,

UI for WPF has been supported on Windows 10 since it's release on July 29, 2015. Since you are using 2015.2 (SP1 was released on July 28, 2015), you shouldn't have any trouble. If you'd like to see the exact release details of each version, you can find them here.  The same is true for UI for Winforms.

We perform tests both products on Windows 10 before releasing. However, if you have any difficulty, you can submit a support ticket here.

If you have any further questions or concerns, please let us know. Thank you for choosing Telerik by Progress.

Regards,
Lance | Tech Support Engineer, Sr.
Telerik by Progress
Want to extend the target reach of your WPF applications, leveraging iOS, Android, and UWP? Try UI for Xamarin, a suite of polished and feature-rich components for the Xamarin framework, which allow you to write beautiful native mobile apps using a single shared C# codebase.
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Nishant
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answered on 29 Mar 2019, 11:05 AM

Hi,

I am using telerik RadGridView to display the Data in our Application. In Windows 7, the Grid loaded the data within few milliseconds and scrolling operation was smooth. But as soon as our application migrated to Windows 10, there was performance hit in RadGridView in its load and scrolling time making it unusable. I tried to apply lightweight Office_BlackTheme() by StyleManager.SetTheme method, but there was no improvement in its performance. Please suggest possible solution for this problem.

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Lance | Manager Technical Support
Telerik team
answered on 29 Mar 2019, 02:44 PM
Hello Nishant,

For this issue, you'll want to open a Support Ticket so that you can work directly with the WPF engineering team to help review your application's specifics and setup to offer any insight as to the reason for the performance issue.

License Note
I checked your account and you have never had any Telerik licenses or downloads, you will not be able to open the support ticket until you have a license. Since someone did use UI for WPF in your application, you'll want to find out who that developer is and have them submit the ticket.

If it your company who owns the license, they can assign the license to you using the Manage Licensed Users Portal (it literally takes 20 seconds to do this). Once you have the license assigned, you'll be able to open the ticket.

Before opening the ticket, I recommend taking a look at our Performance Tips & Tricks article on the various ways you can improve performance with the RadGridView.

I hope I was able to point you in the right direction to start getting this resolved.

Regards,
Lance | Technical Support Engineer, Principal
Progress Telerik
Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
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Lance | Manager Technical Support
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Nishant
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