WebResources.axd reporting SharePoint error message

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  1. Gabriel
    Gabriel avatar
    1 posts
    Member since:
    Nov 2011

    Posted 27 Jul 2016 Link to this post


    New to this forum and frankly didn't find any appropriate place for my thread, so here it goes:

    We use Sitecore 7.2 CMS with MVC and use the included Rich text editor (I assume that is RadEditor).

    One of our test environments suffers from not being able to open the rich text editor, with every click on "Show Editor" resulting in a messed up layout of the editor dialog:  ......Paragraph Style ....  . Design . HTML (textarea in "Design" view missing).

    The console in every browser reports: Uncaught SyntaxError: Unexpected token < on line 1 of WebResource.axd

    Now, opening the WebResource link from console brings up this message:
    Go back to site
    An unexpected error has occurred.
    Troubleshoot issues with Windows SharePoint Services.

    On the recommendation from Sitecore Support, we went through every step in this documentation about Web Resources Troubleshooting

    Sitecore Support had access to the site and claims the issue must be with Telerik logic, and as such, they can't help us any more and referred to bring up the topic in Telerik Forums.

    This specific test environment is seemingly identical to others in regards to IIS settings, file and folder permissions, network access, even installed software.

    I can provide screen shots or screen casts or logs and other forms of documentation if needed, even direct access to this test environment.

  2. Vessy
    Vessy avatar
    2022 posts

    Posted 01 Aug 2016 Link to this post

    Hi Gabriel,

    Can you please, verify , that you are trying to use RadEditor for ASP.NET AJAX in an MVC environment? I am asking you that as RadEditor. The controls from the UI for ASP.NET AJAX suite are not support under MVC environment—http://docs.telerik.com/devtools/aspnet-ajax/mvc/overview. The main reason for that is the lack of page life cycle, which exists only in WebForms applications, which may also lead to the experienced by you behavior.

    The most proper and supported solutions for MVC is using the controls from the UI for ASP.NET MVC suite. In this case RadEditor UI for ASP.NET MVC.

    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
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