VS Extensions and Templates Not Installing

[Michael Smith]

I have been trying to install the latest version of Telerik controls on a clean development machine (not an upgrade, but fresh install).

The installer would always state that all was ok, but I was never able to get the Extensions or templates to install no matter how many uninstalls, reinstalls, and looking at others in the forum that have had similar issues.

I have followed the information from another forum (ASP.NET - as I have been having this issue with ALL of the telerik controls I downloaded as of 4/29/2011) that recommended I run the following method to log the issue:

msiexec /i [RadControlsInstallationMSIFileName].msi /limev InstallLog.txt

For the WinForms Controls - 2001.1.11.419 - I am getting the following error messages in the InstallLog.txt file:

MSI (c) (48:D8) [22:05:05:811]: Note: 1: 2205 2:  3: Error
MSI (c) (48:D8) [22:05:05:811]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2826
DEBUG: Error 2826:  Control TelerikVSExtensionsVS2005 on dialog VerifyReadyDlgTelerik extends beyond the boundaries of the dialog to the right by 6 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlgTelerik, TelerikVSExtensionsVS2005, to the right
MSI (c) (48:D8) [22:05:05:821]: Note: 1: 2205 2:  3: Error
MSI (c) (48:D8) [22:05:05:821]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2826
DEBUG: Error 2826:  Control TelerikVSExtensionsVS2008 on dialog VerifyReadyDlgTelerik extends beyond the boundaries of the dialog to the right by 6 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlgTelerik, TelerikVSExtensionsVS2008, to the right
MSI (c) (48:D8) [22:05:05:821]: Note: 1: 2205 2:  3: Error
MSI (c) (48:D8) [22:05:05:821]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2826
DEBUG: Error 2826:  Control TelerikVSExtensionsVS2010 on dialog VerifyReadyDlgTelerik extends beyond the boundaries of the dialog to the right by 6 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: VerifyReadyDlgTelerik, TelerikVSExtensionsVS2010, to the right
MSI (c) (48:D8) [22:05:05:821]: Note: 1: 2205 2:  3: Error
MSI (c) (48:D8) [22:05:05:821]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2898
Info 2898.For Telerik_Font_Title textstyle, the system created a 'Arial' font, in 0 character set, of 15 pixels height.
MSI (c) (48:D8) [22:05:06:338]: Note: 1: 2727 2: 
MSI (c) (48:D8) [22:05:06:853]: Note: 1: 2727 2: 
MSI (c) (48:D8) [22:05:07:356]: Note: 1: 2727 2: 
MSI (c) (48:D8) [22:05:07:456]: Doing action: PromptVSCloseCA
MSI (c) (48:D8) [22:05:07:456]: Note: 1: 2205 2:  3: ActionText

So, if I'm reading this correctly, the VS Extensions are not installed due to an error in the MSI itself and not related to the new version of MSHelp or to UAC.  I have made bold the line I am referencing? 

I am installing on a clean install of MS Windows 7 x64 w/SP1, MS Office Pro 2010 and I have tried it with both Visual Studio 2010 Pro and Visual Studio 2010 Pro w/SP1 and get the same results.

While I can get the Extensions to install through Microsoft's Online Extension Gallery (VS -> Tools -> Extension Manager -> Online --> search for Telerik and install extensions), I have not seen this add any of the templates.  However, this does not appear to happen if I am running this as an upgrade? Or, maybe it is still failing, but the older templates are not updated (or there were no changes so nothing is needed to be updated).

Thanks for any assistance, and hope this can be resolved quickly.

Michael Smith

[Andrey]

Hi Michael,

The message, highlighted in the log is merely a UI related warning and has no relation to our Visual Extensions' installation.

I would recommedn trying to manually install our Visual Studio Extensions using the packages already deployed on your system. To do that you could do the following:

1. Go in the Visual Studio Extension manager (VS Main Menu -> Tools -> Extension Manager...)
2. Uninstall the extensions, you suspect are not working correctly
3. In each product installation folder, you can find a VSExtensions\VS2010 folder. Navigate to that folder
4. Double click the .vsix file in that folder

That should install the product's Visual Studio extensions in your instance of Visual Studio.

Let me know if that helps.

Regards,
Andrey
the Telerik team

[Michael Smith]

Installing them manually did seem to do the trick.

Thanks.

[Quintin]

Same problem, same solution. Thanks for this post.

[Robert]

Thank you this also helped me. 

For some reason the new control panel would not install these extensions for any product. 

I tried uninstalling/rebooting/reinstalling, and have no other visual studio extensions in place to even conflict.   UAC is also disabled. 

Never had this issue on previous installations and this was a clean install on a new machine as well.