unhandled exception when trying to install Telerik Control Panel

2 posts, 0 answers
  1. Rob Ainscough
    Rob Ainscough avatar
    188 posts
    Member since:
    Jan 2010

    Posted 15 Jan 2016 Link to this post

    I get the following error when trying to install the Telerik Control Panel:

     Application: TelerikControlPanel.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.IO.FileNotFoundException
       at System.Diagnostics.FileVersionInfo.GetVersionInfo(System.String)
       at Telerik.CommonInstaller.ControlPanel.Program.GetInstalledApplicationVersion(System.String)
       at Telerik.CommonInstaller.ControlPanel.Program.TryLaunchInstalledApplication()
       at Telerik.CommonInstaller.ControlPanel.Program.Main()



  2. Momchil
    Momchil avatar
    72 posts

    Posted 18 Jan 2016 Link to this post

    Hello Rob,

    The stack trace you provide describes error which can happen only if the ExecutablePath value under the "HKEY_LOCAL_MACHINE\Software\Telerik\ControlPanel\ExecutablePath" key is available and:
    • the value is corrupted.
    • TelerikControlPanel.exe is moved, deleted or renamed and cannot be found in the installation folder of the application.
    In both cases deleting the "HKEY_LOCAL_MACHINE\Software\Telerik\ControlPanel"(for 64-bit OS you should add Wow6432Node after Software) key should fix the problem.

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