I am attempting to install TelerikControlPanelSetup_2016_4_1317_1 but it keeps returning a message of "Unexpected error has occurred...Application needs to shutdown". I am running Windows 10 Pro version 1607 (OS Build 14393.693).
What I have done:
Uninstalled the old Telerik control panel
Uninstalled ALL installed Telerik packages
Checked for windows updates
Rebooted numerous times
5 Answers, 1 is accepted
Thank you for writing us.
I have checked the error reports from your user account and it seems the Telerik Control Panel is unable to connect to our data services.
I would suggest to check with your Network Administrator if there are any network restrictions preventing the Telerik Control Panel from connecting. The following addresses should be accessible:
Another thing to try is adding an Exception in your OS's Firewall system for the Telerik Control Panel application.
In case the above services are accessible and there are no network restrictions I would suggest to perform the following steps in order to clear the user data file stored on your machine:
- Navigate to %appdata%\Telerik\Installer\UserSettings\ folder
- Delete the User.data file
- Launch the Telerik Control Panel and give it another try
Please let us know if the issue still occurs.
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