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tooltip hides when it shouldn't

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Alex
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Alex asked on 14 Jan 2021, 05:01 PM

Good afternoon,

We have an issue where the tooltip widget would hide when it shouldn't.

Please see:

https://dojo.telerik.com/oCuMidOL/5

If you hover over your mouse and then scroll the window, then the tooltip will hide (even though we have set autoHide: false).

How can we make this stay always visible? It should hide only if the "x" button is clicked.

 

many thanks

Alex

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Aleksandar
Telerik team
answered on 18 Jan 2021, 12:09 PM

Hello Alex,

Thank you for reaching out. I ran the provided example and was able to observe the behavior you are referring to - the tooltip indeed gets closed when you click the scrollbar to scroll the window. Currently, however, there is no possible built-in option to stop the hiding of the tooltip when the user clicks the scrollbar. We have a Feature request logged on this and I will urge you to vote on it here:

https://feedback.telerik.com/kendo-jquery-ui/1358655-tooltip-hide-configuration-on-clicking-outside-tooltip-area-key-pressing-scrolling 

Let me know if I can be of any further help.

Regards,
Aleksandar
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