Timing issue on grid

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Roel
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Roel asked on 03 Aug 2021, 11:43 AM

Hi,

We have an issue with timing that we do not want to fix with a timeout. We are doing our best to get things fast, so a timeout is not a option. On the other hand we don't know how to fix it without a timeout.

We have 2 API calls. One to get the columns and one to get the grid. The columns are user defined and stored in a database.

Initial the standard header is loaded. Then the columns are hided by the hideColumn() method. Then the data is loaded.

We will then have the following issue:

We hope we can solve the issue with you.

Roel

 

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Eyup
Telerik team
answered on 06 Aug 2021, 09:23 AM

Hello Roel,

 

Thank you for writing to us.

This scenario seems quite complex and I am afraid it is difficult to figure out what is going on without first reproducing it on our side.

In order to help you adequately for this case, I would ask you to open a formal support ticket and send us a very basic runnable isolated version of your project (without dependencies) so we can run it locally.

 

Regards,
Eyup
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